Strmmary.-Job satisfaction and productivity were compared for 34 in-house employees and 34 telecommuters performing data-entry and coding. Job satisfaction was measured on the Minnesota Job Satisfaction Questionnaire and a five-item work arrangement subscale. Group productivity was measured by data-entry transactions per hour. No between-group differences were found on over-all job satisfaction and subscale scores; however, seven individual items relating to concerns about work-at-home differentiated the groups. Sig&icantly different between-group ranks of importance on 12 of the 25 questionnaire items were found. Despite important limitations in our experimental design, the results suggest that telecommuting tends to increase satisfaction with specific work arrangements and that telecommuters are likely to be more productive than in-house workers on strucnued, repetitive tasks.
Sex and gender differences for 16 tactics of influence were investigated among 292 men and 231 women in higher-level positions. Sex differences indicated that men are more likely to manipulate situations and people, joke or kid, promise rewards, threaten punishments, and use logic or reason. Gender differences indicated that men are perceived as more likely to manipulate situations, be assertive, joke or kid, and threaten punishments, while women are more likely to use charm, appearance, ingratiation, and compliments. The total sample perceived that one-half of the influence tactics were used with equal frequency by both sexes. The sex differences found were so small as not to be of practical significance, but the gender differences (perceptions) are more meaningful.
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