In this article, I inquire into Facebook’s development as a platform by situating it within the transformation of social network sites into social media platforms. I explore this shift with a historical perspective on, what I refer to as, platformization, or the rise of the platform as the dominant infrastructural and economic model of the social web and its consequences. Platformization entails the extension of social media platforms into the rest of the web and their drive to make external web data “platform ready.” The specific technological architecture and ontological distinctiveness of platforms will be examined by taking their programmability into account. I position platformization as a form of platform critique that inquires into the dynamics of the decentralization of platform features and the recentralization of “platform ready” data as a way to examine the consequences of the programmability of social media platforms for the web.
The paper examines Facebook’s ambition to extend into the entire web by focusing on social buttons and developing a medium-specific platform critique. It contextualises the rise of buttons and counters as metrics for user engagement and links them to different web economies. Facebook’s Like buttons enable multiple data flows between various actors, contributing to a simultaneous de- and re-centralisation of the web. They allow the instant transformation of user engagement into numbers on button counters, which can be traded and multiplied but also function as tracking devices. The increasing presence of buttons and associated social plugins on the web creates new forms of connectivity between websites, introducing an alternative fabric of the web. Contrary to Facebook’s claim to promote a more social experience of the web, this paper explores the implementation and technical infrastructure of such buttons to conceptualise them as part of a so-called ‘Like economy’.
This article discusses methodological approaches to app studies, focusing on their embeddedness and situatedness within multiple infrastructural settings. Our approach involves close attention to the multivalent affordances of apps as software packages, particularly their capacity to enter into diverse groupings and relations depending on different infrastructural situations. The changing situations they evoke and participate in, accordingly, make apps visible and accountable in a variety of unique ways. Therefore, engaging with and even staging these situations allows for political-economic, social, and cultural dynamics associated with apps and their infrastructures to be investigated through a style of research we describe as multi-situated app studies. This article offers an overview of four different entry points of enquiry that are exemplary of this multi-situated approach, focusing on app stores, app interfaces, app packages, and app connections. We conclude with nine propositions that develop out of these studies as prompts for further research.
Facebook’s usage has reached a point that the platform’s infrastructural
ambitions are to be taken very seriously. To understand the company’s evolution
in the age of mobile media, we critically engage with the political economy of
platformization. This article puts forward a conceptual framework and
methodological apparatus to study Facebook’s economic growth and expanding
platform boundaries in the mobile ecosystem through an analysis of the Facebook
Messenger app. Through financial and institutional analysis, we examine
Messenger’s business dimension and draw on platform studies and information
systems research to survey its technical dimension. By retracing how Facebook,
through Messenger, operationalizes platform power, this article attempts to
bridge the gap between these various disciplines by demonstrating how platforms
emerge and how their apps may evolve into platforms of their own, thereby
gaining infrastructural properties. It is argued that Messenger functions as a
‘platform instance’ that facilitates transactions with a wide range of
institutions within the boundaries of the app and far beyond.
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