TQM is considered as a philosophy of modern management that is newly entered into the education field after it has proved the effectiveness and success in other fields such as the industry. TQM has been adopted in most of Saudi universities, but only some of them show excellence in the adoption and implementation process. The aim of this paper is to highlight some Saudi universities that successfully adopting the TQM concept and gain a competitive advantage over their local as well as global competitors. This paper also proposed a model to establish better TQM practices, in order to efficiently adopt and implement TQM philosophy in higher education. The model was based on previous research and the findings gained from the experience of TQM in local universities with recommendations to guide the successful quality management implementation.

Abstract:The critical success key of healthcare will lie in its ability to enhance the quality of patient care. Over the last view years, the computerized information system applied in the healthcare setting to increase the quality degree. Also, providing services for health individual and population to increase the probability of required outcomes. In this paper, we made an overview of healthcare information system (HCIS) from the total quality management (TQM) aspect. Therefore, the research includes the transformation challenges, the effect of HCIS on the healthcare quality, and what measurement used to assess the quality level of a healthcare environment. Consequently, the using of HCIS in the healthcare organization activities will lead to raising and improving efficiency, accomplish its goals and achieve an elevated level of quality.

Six Sigma is a popular tool (Anthony & Coronado 2002) as well as a well driven strategy which has been employed for reducing variability in processes (Anthony et al. 2007), thus increasing the quality of the finished product and reducing cost of after sale care of products (Harry & Schroeder 2005). The organizations have benefitted in cutting costs of processes (Ehie & Sheu 2005), by employing tools and techniques of total quality management systems, where six sigma is one component. It was first introduced in Motorola in 1986, and it has since been employed by many other corporations as well, to statistically improve performance as well as quality of products and processes. Many corporations have employed this approach and have benefited from them. Although all corporations are not able to create successful processes with employment of Six sigma, there are nevertheless many examples of projects that have benefitted from it as well. This paper systematically reviews the critical factors which influence success related to six sigma. This tool is also critically reviewed to find its importance in quality management in organizations.

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In this paper, we discuss the concept and principles of successful the total quality management (TQM) implementation. The paper briefly explains the similarities between software development process and product development process. In addition, overview quality measures during the software development life cycle (SDLC). Finally, the paper describes the Deming's quality management method and his fourteen points to implement TQM. The paper discusses how to apply Deming's method in software development process and provides recommendations to ensuring success during TQM implementation.