Social distancing is one of the most recommended policies worldwide to reduce diffusion risk during the COVID-19 pandemic. Based on a risk management perspective, this study explores the mechanism of the risk perception effect on social distancing in order to improve individual physical distancing behavior. The data for this study were collected from 317 Chinese residents in May 2020 using an internet-based survey. A structural equation model (SEM) and hierarchical linear regression (HLR) analyses were conducted to examine all the considered research hypotheses. The results show that risk perception significantly affects perceived understanding and social distancing behaviors in a positive way. Perceived understanding has a significant positive correlation with social distancing behaviors and plays a mediating role in the relationship between risk perception and social distancing behaviors. Furthermore, safety climate positively predicts social distancing behaviors but lessens the positive correlation between risk perception and social distancing. Hence, these findings suggest effective management guidelines for successful implementation of the social distancing policies during the COVID-19 pandemic by emphasizing the critical role of risk perception, perceived understanding, and safety climate.

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Purpose The purpose of this paper is to propose a theoretical framework of applying the Internet of Things (IoT) technologies to the intelligent evacuation protocol in libraries at emergency situations. Design/methodology/approach The authors conducted field investigations on eight libraries in Wuhan, China, analyzed the characteristics of crowd gathering in libraries and the problems of the libraries’ existing evacuation plans. Therefore, an IoT-based intelligent evacuation protocol in libraries was proposed. Its basic structure consisted of five components: the information base, the protocol base, the IoT sensors, the information fusion system and the intelligent evacuation protocol generation system. In the information fusion system, Dempster–Shafer (D-S) evidence theory was employed as the information fusion algorithm to fuse the multi-sensor information at multiple time points, so as to reduce the uncertainty of disaster prediction. The authors also conducted a case study on the Library L in Wuhan, China. A specific evacuation route was generated for a fire and the crowd evacuation was simulated by the software Patherfind. Findings The proposed IoT-based evacuation protocol has four distinguishing features: scenario corresponding, precise evacuation, dynamic correction and intelligent decision-making. The case study shows that the proposed protocol is feasible in practice, indicating that the IoT technologies have great potential to be successfully applied to the safety management in libraries. Research limitations/implications The software and hardware requirements as well as the Internet network requirements of IoT technologies need to be further discussed. Practical implications The proposed IoT-based intelligent evacuation protocol can be widely used in libraries, which is one of the inspirations for the use of IoT technologies in modern constructers. Originality/value The application of IoT technologies in libraries is a brand-new topic that has drawn much attention in academia recently. The crowd safety management in libraries is of great significance, and there is little professional literature on it. This paper proposes an IoT-based intelligent evacuation protocol, aiming at improving the safety management in libraries at emergency situations.

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