Professionals working in international companies in Sweden are expected to speak, read, and write in Swedish and English in their daily work. This article discusses professional writing in different languages. Through the use of methods from linguistic ethnography, we aim to enrich the understanding of workplace literacy by studying writing and texts in multilingual business contexts. Our results show that professionals are expected to navigate between a translanguaging mode and a more monolingual mode in everyday communication. Also, when they opt for producing monolingual texts, literacy practices that surround those texts are often multilingual. Moreover, they imagine a future, secondary audience for their texts, often resulting in the choice of English for reaching out, or in the choice of Swedish as a way of keeping matters local. Knowing when to choose a translanguaging mode or a more monolingual mode is a necessary skill or competence in this type of workplace. Our results also show that the use of multimodal resources includes the material placement of texts, and that old materialities such as pen and paper are still essential. Different linguistic and semiotic resources are used, including resources from academic, business and personal discourse.
Modern work life includes many digital tools, of which the shared digital calendar has attracted little attention in applied linguistics. The framework for this study is mediated discourse analysis applied to ethnographic data from one workplace and eight contextual interviews from eight other workplaces. The data were analyzed 1) qualitatively, using Wertsch's (1998) concepts for agency, and 2) quantitatively, through an SFG (Systemic Functional Grammar) analysis of the interviews. The quantitative analysis reveals a high degree of agency. The qualitative analysis shows that discourses of managerialism, globalization, democratization and "flat organizations" can be mapped to the digital calendar. The calendar is also related to other text media such as whiteboards and time report systems, where squares with colors and writing constitute the discursive shapes that are common to the digital calendar. The ability to search and book meetings in the calendars of others is an affordance, although regulated through digital or verbal access. In this and other ways, the individual is strongly connected to the digital tool. The boundary between private and public has been challenged by digital tools.
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