This paper aims at an assessing of a supply chain performance by adopting the Supply Chain Operation Reference (SCOR) Model. The supply chain activities are divided into five core processes, i.e. plan, source, make, delivery and return. Each level of the SCOR model is weighted using Fuzzy Analytical Hierarchy Process (FAHP). The mapping of SCOR Model consists of 5 core processes at 1st level, 21 performance matrices at 2nd level, and 28 Key Performance Indicator (KPI) at 3th level. The result shows that the supply chain performance is 68,231. Referring to the performance indicators, the performance achieved by the supply chain at this time is in the average category. Proposed improvement strategies are designed based on lean supply chain principles, through the implementation of Gemba Kaizen which consists of 17 proposed strategies.

The objective of this article is to design a solution to coffee supply chain improvement by warehouse distribution center determination of exported coffee in West Java. Determining the distribution warehouse center requires three stages: determining clusters, determining warehouse’s location of each cluster, and determining warehouse’ center; sequentially, each of them has 6, 14, and 5 steps. Several methods used in conducting those stages are Clustering Method (or well-known as Agglomerative Clustering for determining clusters), Model Optimization (P-Median Method) for determining warehouse location in each cluster, and Location Theory for determining the export warehouse center. The first stage results in classifying West Java into 4 clusters. Cluster I consists of 3 Districts and 1 City. Cluster II consists of 4 Districts. Cluster III consists of 4 Districts. Cluster IV consists of 3 Districts and 3 Cities. Furthermore, in determining warehouse’s location of each cluster, central of warehouse distribution at cluster I is located in Bogor District, Cluster II is located in West Bandung District, Cluster III is located in Kuningan District, and Cluster IV is located in Tasikmalaya District. At the final stage of determining warehouse center, Cirebon is selected to be the center of coffee export warehouse in West Java. This study could abridge inefficient coffee supply chain in order to increase the selling price of coffee among farmers, which could increase their profit and prosperity.

Currently, West Java exports coffee through 3 companies, namely Sari Makmur Medan, Indokom Surabaya, and Deltamas Semarang. The long distribution chain causes low prices at farmers’ level. If the coffee is exported directly, it is estimated to increase the selling price of coffee beans at farm level. The purpose of this study is to design a coffee distribution model, so that West Java can export directly to several destination countries by fulfilling the requirements of international trade. In designing the West Java coffee distribution model, four stages were conducted, namely mapping business processes, cluster division, optimization models, and location theory analysis. As the result, this research has produced two alternative proposals for the West Java coffee export distribution model. To test the feasibility of the proposed distribution model, Focus Group Discussion (FGD) has been carried out with stakeholders of coffee cooperatives, Gapoktan (farmer’s association), coffee associations, and others.