This paper analyzes the tagging patterns exhibited by users of del.icio.us, to assess how collaborative tagging supports and enhances traditional ways of classifying and indexing documents. Using frequency data and co-word analysis matrices analyzed by multi-dimensional scaling, the authors discovered that tagging practices to some extent work in ways that are continuous with conventional indexing. Small numbers of tags tend to emerge by unspoken consensus, and inconsistencies follow several predictable patterns that can easily be anticipated. However, the tags also indicated intriguing practices relating to time and task which suggest the presence of an extra dimension in classification and organization, a dimension which conventional systems are unable to facilitate.
This paper uses Husserl's theory of phenomenology to provide a model for the relationship between user-centered tagging systems, such as del.icio.us, and the more highly structured systems of the Semantic Web. Using three aspects of phenomenological theory-the movement of the mind out towards an entity and then back in an act of reflection, multiplicities within unity, and the sharing of intentionalities within a community-the discussion suggests that both tagging systems and the Semantic Web foster an intersubjective domain for the sharing and use of information resources. The Semantic Web, however, resembles traditional library systems, in that it relies for this intersubjective domain on the conscious implementation of domain-centered standards which are then encoded for machine processing, while tagging systems work on implied principles of emergence.
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