Abstract-Global virtual teams provide numerous benefits both for corporations employing virtual organizational forms and for individual teams and team members.However, virtual collaboration also presents some well-recognized challenges. A growing body of research has examined the process of virtual teaming and the challenges inherent in that process. This study seeks to address some of the gaps in the existing literature. Specifically, it examines leadership roles, socio-emotional Development to undergraduate and postgraduate students. She has given presentations at international conferences and workshops and her current research interests include the community of inquiry framework, online collaboration for on-campus and distance learning students, and the analysis of financial documents using computational techniques. 3Over the past decade a great deal of research has been conducted on virtual teams.Much of the research has compared the functioning of face-to-face teams with virtual teams. However, in the modern workplace nearly all teams rely on some virtual communication to accomplish their goals. Therefore, instead of comparing face-toface and virtual teams, we need to recognize that all teams are virtual to some degree.In order to understand the functioning of virtual teams, we should focus on the "extent of virtualness" of teams.Martins et al. define virtual teams as "teams whose members use technology to varying degrees in working across locational, temporal, and relational boundaries to accomplish an interdependent task" [1, p. 808]. They point out the fact that recent definitions emphasize virtual teams as teams first and treat virtualness as one team characteristic. In addition to examining the extent of virtualness, there are many other aspects of team functioning that require further investigation.This paper presents a qualitative study of three key aspects of virtual teaming: leadership roles, socio-emotional communication strategies, and technology use.Although many studies of virtual teams have already focused on student participants, leadership roles and socio-emotional communication strategies are issues that have not yet been fully examined. Therefore, the findings of this qualitative study have implications for virtual teams addressing challenges related to leadership and media selection in the workplace. LITERATURE REVIEWA significant portion of the research to date has focused on understanding the process of virtual teaming and on addressing the challenges inherent in the process.Kayworth and Leidner suggest that the challenges faced by global virtual teams can be divided into four major areas: project management, communication, culture, and technology [2]. These areas may interact with one another; for example, communication challenges may be related to cultural differences or to the use of computer-mediated communication technologies. In the sections that follow, we discuss each of these areas; however, we discuss communication and culture together, as they are very closely related. time t...

This study explores the viewing patterns of 17 instructional videos in both a traditional and flipped classroom environment by 732 business students taking an IT-related module. While previous work has concentrated mainly on outputs(e.g. student satisfaction/results), this study focuses on how the nature of students’ interactions with videos can be determined through a deep analysis of analytics data. The main findings show that there were less interactions with the instructional videos in the flipped classroom environment compared to the traditional environment, and that videos were used more as a revision aid prior to exams (in both environments) than as an ongoing support to develop skills during term. Implications of this study include the need for regular monitoring of how instructional videos are being used during termand the importance of undertaking a deeper analysis of analytics data as the initial summary data may be misleading.

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This article reports on a qualitative study of strategies and competencies used by technical communication and translation students to address challenges inherent in global virtual team collaboration. The study involved students from three universities collaborating in virtual teams to write and translate instructional documents. Qualitative content analysis of students' reflective blogs and team transcripts was used to examine their experiences while collaborating. Students faced challenges related to communication, leadership, and technology, and developed various strategies to address those challenges. Although the students did not face cultural challenges, they reported increased awareness of cultural issues. Students also reported that the project helped them better understand the workplace and define career goals.

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