The challenges faced by blind people in their everyday lives are not well understood. In this paper, we report on the findings of a large-scale study of the visual questions that blind people would like to have answered. As part of this yearlong study, 5,329 blind users asked 40,748 questions about photographs that they took from their iPhones using an application called VizWiz Social. We present a taxonomy of the types of questions asked, report on a number of features of the questions and accompanying photographs, and discuss how individuals changed how they used VizWiz Social over time. These results improve our understanding of the problems blind people face, and may help motivate new projects more accurately targeted to help blind people live more independently in their everyday lives.
In this paper, we describe interdependence for assistive technology design, a frame developed to complement the traditional focus on independence in the Assistive Technology field. Interdependence emphasizes collaborative access and people with disabilities' important and often understated contribution in these efforts. We lay the foundation of this frame with literature from the academic discipline of Disability Studies and popular media contributed by contemporary disability justice activists. Then, drawing on cases from our own work, we show how the interdependence frame (1) synthesizes findings from a growing body of research in the Assistive Technology field and (2) helps us orient to additional technology design opportunities. We position interdependence as one possible orientation to, not a prescription for, research and design practice-one that opens new design possibilities and affirms our commitment to equal access for people with disabilities. CCS Concepts • Human-centered design and evaluation methods.
This article advances a contextual approach to understanding the emotional and social outcomes of Facebook use. In doing so, we address the ambiguity of previously reported relationships between Facebook use and well-being. We test temporal (shorter vs longer time spans) and spatial (at home vs away from home) dimensions of Facebook activity using an innovative approach. By triggering smartphone surveys in response to users’ naturalistic Facebook posting, we captured the immediate context of both mobile and desktop activities during daily life. Findings indicated positive—yet fleeting—emotional experiences up to 10 minutes after active posting and higher arousal for 30 minutes following posting at home. Nonetheless, Facebook activities predicted no changes in aggregate mood over 2 weeks, despite showing positive relationships to bridging social capital during the same period. Our results call attention to fleeting experiences (vs enduring consequences) and encourage future research to specify temporal and spatial boundaries.
Blind people face a range of accessibility challenges in their everyday lives, from reading the text on a package of food to traveling independently in a new place. Answering general questions about one's visual surroundings remains well be yond the capabilities of fully automated systems, but recent systems are showing the potential of engaging on-demand hu man workers (the crowd) to answer visual questions. The in put to such systems has generally been a single image, which can limit the interaction with a worker to one question; or video streams where systems have paired the end user with a single worker, limiting the benefits of the crowd. In this paper, we introduce Chorus:View, a system that assists users over the course of longer interactions by engaging workers in a continuous conversation with the user about a video stream from the user's mobile device. We demonstrate the benefit of using multiple crowd workers instead of just one in terms of both latency and accuracy, then conduct a study with 10 blind users that shows Chorus:View answers common visual ques tions more quickly and accurately than existing approaches. We conclude with a discussion of users' feedback and poten tial future work on interactive crowd support of blind users.
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