In a dynamic supply chain environment, problems that arise due to delays in the delivery of raw materials and distribution of products to consumers can pose risks and threats to the company. This study aims to identify and mitigate the risk of late delivery of goods. Risk management starts with identifying sources of risk, defining risks, creating risk maps and mitigating risks. a case study conducted at a manufacturing packaging company in Batam, Indonesia. The results showed that the biggest risks were supplier production capacity, supplier product quality, forecasting from consumers, daily finished good delivery schedule to consumers and loading and unloading processes at consumers. This research proposes mitigation to minimize the impact of short-term and long-term risks.
Material handling activities within a company have a very important role, especially in warehousing activities ranging from the process of receiving goods, storing goods to product distribution. To reduce the waste that occurs in material handling, a lean manufacturing approach is used with the Value Stream Mapping (VSM) method for mapping the flow of material handling activities and the flow of information on material handling activities. Waste that occurs in the material handling work process in the printing sheets area includes waiting, excess processing, and transportation. With Root Cause Analysis and Risk Matrix, it is known that the most influential root causes of waste are inadequate human resources, material handling tools in preparing goods and process break quantity from standard pallets, and distribution of areas far from the printing sheets warehouse area. Recommendations for improvement proposals offered are, providing additional material handlers, material handling tools for activities within one department by considering distance and time, reducing break quantity requests and temporary locations for receiving printing sheets in the production area, as well as collaborating with suppliers to arrange the arrival schedule of printing sheets material by communicating and updating regularly with the forwarder if the frequency of delays is too frequent. So that if it is repaired and applied it will improve the performance of the material handling.
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