ABSTRAKSIPertumbuhan bisnis perhotelan di Jawa Timur saat ini semakin membaik, hal ini terindikasi dari meningkatnya jumlah wisatawan yang menginap di akomodasi berdasarkan data tahun 2012 sampai 2014 yang menunjukkan peningkatan dari tahun ke tahun.Tujuan penelitian ini untuk mengetahui pengaruh Kualitas Pelayanan, Fasilitas dan Harga terhadap keputusan konsumen menggunakan jasa Hotel Oval Surabaya, metode yang digunakan dalam penelitian ini adalah kuantitatif dengan teknik analisis Regresi Linear Berganda. Populasi penelitian adalah konsumen yang menginap di Hotel Oval Surabaya, penentuan sample menggunakan incidental sampling sebanyak 50 responden. Hasil penelitian menunjukkan secara simultan maupun parsial kualitas pelayanan, fasilitas dan harga berpengaruh terhadap keputusan konsumen menggunakan jasa Oval Hotel Surabaya dengan nilai yang signifikan. Kualitas Pelayanan berpengaruh dominan terhadap keputusan konsumen menggunakan jasa Hotel Oval Surabaya.

This study aims to determine 1) the influence of work motivation on teacher performance 2) the influence of religiosity on teacher performance 3) the influence of work motivation on commitment 4) the influence of religiosity on commitment 5) the influence of commitment on teacher performance 6) the influence of work motivation on teacher performance by mediation commitment 7) the influence of religiosity on teacher performance by mediating commitment.This type of research is qualitative research using a saturated sample of 65 respondents. The analysis used is PLS 3.0, with endogenous variables of teacher performance, exogenous variables of motivation and religiosity, and variable as mediating commitment. The method used in collecting data is a questionnaire.Based on the results of this study, it proves that all hypotheses can be accepted (motivation, religiosity, commitment have direct and indirect influences on teacher performance). The results of the study showed significant results. Religiosity variables which have an important influence on commitment and performance are emphasized because high religiosity in a teacher will result in good performance and have an impact on high commitment. A teacher who has religiosity, he will work as well as possible because they have the belief that work is worship that expects Ridho from Allah, has a strong opinion that knowledge must be practiced and tries to make their students better because they feel that their students are entrusted which must be accountable to both parents and the organization, especially to the Almighty. The function of a teacher who is embedded in a teacher who has high religiosity assumes that the teacher must always preach, the center of knowledge and must always transfer his knowledge for the benefit of many people.Which in previous studies produced a positive but insignificant influence.It is hoped that the results of this study can add insight for the principal in improving teacher performance.

Penelitian ini bertujuan untuk mengetahui pengaruh citra perguruan tinggi dan kualitas jasa terhadap minat beli melalui kepercayaan sebagai variabel intervening. Penelitian ini menggunakan pendekatan kuantitatif. Populasi yang digunakan dalam penelitian ini adalah calon mahasiswa yang ada di kabupaten Gresik. Jumlah sampel sebanyak 100 orang dengan menggunakan purposive sampling berdasarkan kriteria-kriteria tertentu. Alat analisis yang digunakan dalam penelitian ini yaitu program analisis SPSS 15 for Windows. Hasil penelitian menunjukkan bahwa variabel citra perguruan tinggi dan kualitas jasa secara bersama-sama berpengaruh positif dan signifikan terhadap minat beli.  Berdasarkan hasil analisis, variabel citra perguruan tinggi dan kualitas jasa berpengaruh secara tidak langsung terhadap minat beli melalui kepercayaan.  Namun, nilai koefisien pengaruh total citra perguruan tinggi lebih kecil yaitu 0,161 jika dibandingkan dengan kualitas jasa 0,368 yang lebih besar.

This study discusses the relationship between discipline and employee productivity performance through job satisfaction in organizational performance. In organizational goals, employee productivity is needed so that the organization's business continuity can be sustainable, therefore the importance of an appreciation for employee work activities. Employees also feel satisfied with the results of their performance. This study aims to show the importance of employee productivity for the company by looking at and paying attention to discipline as part of a sense of responsibility in realizing what is expected by the company. The research method used is quantitative by using research samples consisting of 83 employees who work in companies that move in the industry that produces furniture collections. Research models are carried out and tested using an analysis program applying the Partial Least Square (PLS) approach. This study indicates that work discipline has a significant effect on employee productivity through job satisfaction. Job satisfaction has a significant impact on employee productivity, and the field is having a considerable impact on work productivity through job satisfaction.Keywords                    : Work Discipline; Productivity; Job SatisfactionCorrespondence to      : djoko_soelistya@umg.ac.id Studi ini membahas hubungan kedisiplinan terhadap kinerja produktivitas karyawan melalui kepuasan kerja dalam sudut pandang kinerja di organisasi. Dalam tujuan organisasi produktivitas karyawan sangat diperlukan sehingga kelangsungan bisnis organisasi bisa berkelanjutan, oleh karena itu pentingnya suatu penghargaan terhadap aktivitas kerja karyawan supaya karyawan juga merasa kepuasan atas hasil dari kinerjanya. Penelitian ini bertujuan untuk menunjukan pentingnya produktivitas kerja karyawan bagi perusahaan, dengan melihat dan memperhatikan kedisiplinan sebagai bagian daria rasa tanggung jawab dalam mewujudkan apa yang diharapkan oleh perusahaan. Metode penelitian yang dipakai yakni kuantitatif melalui penggunaan sampel penelitian terdiri dari 83 karyawan yang bekerja pada perusahaan yang melakukan pergerakan pada industri yang memproduksi koleksi mebel dan model penelitian yang dilakukan serta pengujian menggunakan program analisis menerapkan pendekatan Partial Least Square (PLS). Hasil penelitian ini menunjukan bahwa disiplin kerja berpengaruh secara signifikan terhadap produktivitas karyawan melalui kepuasan kerja, kepuasan kerja berpengaruh signifikan terhadap produktivitas karyawan dan disiplin berpengaruh signifikan terhadap produktivitas kerja melalui kepuasan kerja.Kata Kunci                        : Disiplin kerja, Produktivitas, Kepuasan Kerja

Background - Hospitals as a health service organization in order to "survive" must have a good service management system so that the impact on employee performance can meet the demands of the community's needs. Objectives - This study aims to determine the extent of job satisfaction and employee performance at Semen Gresik Hospital which is influenced by organizational culture and work motivation.Design / Methodology / Approach - The object of this study is Semen Gresik Hospital. Sample in this study used a purposive sampling method with the provisions of respondents who worked more than 5 years while through the formula Slovin determined the number of research samples of 219 respondents. Statistical tests use path analysis.Results and Discussion - Based on the results of the analysis prove that organizational culture and motivation directly and indirectly influence employee performance and job satisfaction, the findings of organizational culture have a smaller coefficient on employee performance and job satisfaction compared to work motivation and based on analysis testing The path of organizational culture has a total value smaller than work motivation. So the results of the study concluded that organizational culture and motivation can increase job satisfaction and employee performance.Conclusion - All hypotheses this study are proven and can be accepted. Organizational Culture, work motivation has direct and indirect effects on employee performance and job satisfaction.Research Implications - It is hoped that the results of this study can contribute to knowledge and hospital management to pay attention to organizational culture and work motivation to improve employee performance and employee satisfaction at work.