This study aims to develop a collaborative governance model applied by village-owned enterprises called "BUMDes" which has become one of the keys to the success of the village government in improving the economy and welfare of rural communities becoming an independent village. The research method used is descriptive qualitative method with a case study approach that is by taking the setting and research focus on the success of BUMDes in the village of Panggungharjo, Bantul Regency, Central Java Province. Primary data collection was carried out through in-depth interviews with several key informants and supporting informants, which were determined by snowball sampling. The main informants consisted of: the village head, the head of the village deliberation body, and the village secretary who then rolled out to several supporting informants consisting of the BUMDes officials, community leaders, and the private sector who collaborated with the Panggungharjo BUMDes. In addition, secondary data needed is obtained through documentary studies. This research will produce a collaborative governance model that is expected to be used as a reference for the management
This study aims to describe the development of human resources competencies and factors that inhibit and support the development of human resource competence in order to improve services at A. PENDAHULUANPelayanan kesehatan adalah bidang yang sangat strategis untuk meningkatkan kualitas bangsa dan penguatan rumah sakit dan puskesmas menjadi kunci sukses jaminan kesehatan semesta (Sugiyatmi, Pusat KPMAK UGM, 2012). Rendahnya pemanfaatan fasilitas kesehatan baik milik pemerintah maupun swasta antara lain karena inefisiensi dan buruknya kualitas dalam sektor kesehatan, buruknya kualitas infrastruktur dan banyaknya pusat kesehatan yang tidak memiliki perlengkapan yang memadai, jumlah dokter yang tidak memadai di daerah terpencil dan tingginya ketidakhadiran dokter di puskesmas, serta kurangnya pendidikan tenaga kerja kesehatan. Faktor lain yang mungkin berpengaruh adalah pendapatan yang meningkat, pengetahuan yang lebih baik akan pilihan pelayanan kesehatan dan meningkatnya ekspektasi terhadap standar pelayanan. Untuk mengantisipasi hal itu, sebaiknya rumah sakit dan puskesmas mampu meningkatkan kualitas pelayanan profesi (quality of care) dan kualitas pelayanan manajemen (quality of service) karena mutu pelayanan yang baik akan memberikan kepuasan kepada pelanggan dan pelanggan akan memanfaatkan ulang dan merekomendasikan pelayanan kesehatan tersebut kepada orang lain.
-Competency can be defined as behaviours that are shown from employees who have the potential to work consistently and effectively compared with the working average. PT. Aneka Regalindo is a company engaged in manufacturing furniture which seeks to develop a competency model that integrates with the benchmark competency development model in performing their duties and responsibilities effectively. This research was done using the descriptive qualitative method. The results of this study explain that the competency development model based on performance orientation can be identified and analysed to overcome the problem of human resources in the rattan unit of PT. Aneka Regalindo with mapping indicators.
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