We study user behavior in the courses offered by a major Massive Online Open Course (MOOC) provider during the summer of 2013. Since social learning is a key element of scalable education in MOOCs and is done via online discussion forums, our main focus is in understanding forum activities. Two salient features of MOOC forum activities drive our research: 1. High decline rate: for all courses studied, the volume of discussions in the forum declines continuously throughout the duration of the course. 2. High-volume, noisy discussions: at least 30% of the courses produce new discussion threads at rates that are infeasible for students or teaching staff to read through. Furthermore, a substantial portion of the discussions are not directly course-related.We investigate factors that correlate with the decline of activity in the online discussion forums and find effective strategies to classify threads and rank their relevance. Specifically, we use linear regression models to analyze the time series of the count data for the forum activities and make a number of observations, e.g., the teaching staff's active participation in the discussion increases the discussion volume but does not slow down the decline rate. We then propose a unified generative model for the discussion threads, which allows us both to choose efficient thread classifiers and design an effective algorithm for ranking thread relevance. Our ranking algorithm is further compared against two baseline algorithms, using human evaluation from Amazon Mechanical Turk.
The widespread use of online social networks (OSNs) to disseminate information and exchange opinions, by the general public, news media and political actors alike, has enabled new avenues of research in computational political science. In this paper, we study the problem of quantifying and inferring the political leaning of Twitter users. We formulate political leaning inference as a convex optimization problem that incorporates two ideas: (a) users are consistent in their actions of tweeting and retweeting about political issues, and (b) similar users tend to be retweeted by similar audience. Then for evaluation and a numerical study, we apply our inference technique to 119 million election-related tweets collected in seven months during the 2012 U.S. presidential election campaign. Our technique achieves 94% accuracy and high rank correlation as compared with manually created labels. By studying the political leaning of 1,000 frequently retweeted sources, 230,000 ordinary users who retweeted them, and the hashtags used by these sources, our numerical study sheds light on the political demographics of the Twitter population, and the temporal dynamics of political polarization as events unfold.
The tug-of-war on the Internet between censor and anti-censor technologies is intensifying. With an aim to raise awareness on Internet censorship and its circumvention, this paper and its companion Part II present a conceptual study of Internet censorship and anti-censorship. This first paper focuses on Internet censorship. It outlines an historical account of censorship through the lens of news coverage in the past decade, and presents a taxonomy of the principles, techniques, and technologies of Internet censorship. The interplay between social, political, and technological factors is presented to highlight the challenges in anti-censorship. Part II of the paper focuses on anti-censorship.
Data from Online Social Networks (OSNs) are providing analysts with an unprecedented access to public opinion on elections, news, movies etc. However, caution must be taken to determine whether and how much of the opinion extracted from OSN user data is indeed reflective of the opinion of the larger online population. In this work we study this issue in the context of movie reviews on Twitter and compare the opinion of Twitter users with that of the online population of IMDb and Rotten Tomatoes. We introduce new metrics to show that the Twitter users can be characteristically different from general users, both in their rating and their relative preference for Oscar-nominated and non-nominated movies. Additionally, we investigate whether such data can truly predict a movie's box-office success.
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