No abstract

This article aims to improve the knowledge on Generation Z as employees within workforce and in the workplace, as well as on the main thematic trends that drive the research on the topic. To this end, and using bibliometric techniques, a sample of 102 publications on this subject from Web of Science between 2009 and 2020 is analyzed. Research discusses the most published and most cited authors and journals to have a broad view of the context of the subject. Later, through a longitudinal view, the study mainly focuses on analyzing the evolution of thematic clusters, to assess the progress of the themes, as well as the network around the principal motor cluster of each period. The obtained results suggest a hardly developed topic, which started to draw attention in 2018, while still having a wide margin for growth. The core of research on the topic has evolved around “Generation-Z” “generations,” “workplace,” “management” and “attitudes,” “leadership,” “career,” or “learning-teaching-education,” although a low keyword stability among periods was noted. There is a need for further development on a variety of aspects regarding this generation and the labor market, as the study shows a clear orientation toward management and generational diversity within the workplace.

Smart cities have become a new urban model for thinking and designing cities in the connected society. It is time to ask ourselves what kind of city we want and need. There is still a long way to go in relation to the role of citizenship in the field of smart cities. This autoethnography reveals different contradictions found during the preparation of my doctoral thesis, which studied the citizens’ perception of smart city policies in a city in southern Spain, in my double role as a doctoral student/researcher and public manager. Many of the statements and conclusions of different scientific research contrasted with the reality that I was experiencing in my daily work. My conclusions can help in the current debate on which cities we want to build at a time when the population is concentrated in cities and where it is necessary to respond to not only the economic, but also the social and environmental problems posed by sustainability

The objective of our article was to unfold the relationship between the antecedents of employee and manager commitment, using internal marketing practices, in elderly care homes. Design/methodology/approach: Based on survey data drawn from elderly care homes in Finland, we tested several literature driven hypotheses of how internal marketing practices (internal value exchange, internal communication, and training) relate with employee and manager commitment. Hence, we compare the organizational commitment of two groups. Additionally, we tested the moderating role of public residence on these relationships. Findings: Our study revealed that there are differences in the antecedents to employee and manager commitment in terms of internal value exchange. This is an important extension to the literature of employee and management commitment in which the antecedents to management commitment, especially, are under-investigated, and where the relationship between the antecedents of the two types of commitment are not studied. Practical implications: While different emphases on internal marketing programs for employees and managers must be implemented in order to recreate work environments that could lead to improved service provision, we suggest that facilitating open and honest communication and exchanging values in care homes is a crucial step for improving service quality and employee and manager retention. 2 Originality/value: This study has high value to both the literature and practice as high service quality can be provided when both employee's and manager's commitments are in place, and without understanding the differing antecedents and their relationships, it is hard to establish both types of commitment in an organization. We believe that this new insight is useful in improving the service quality and employee and manager retention of organizations.

This paper focuses on two concepts frequently used and studied by researchers: corporate social responsibility (CSR) and sustainability. In recent decades, many authors have questioned the relevance and connection between the two topics. A bibliometric analysis will be carried out with SciMAT over the period 2003–2021, to understand the evolution and relationship of the aforementioned terms, but also to show the relevance of the link between the different clusters, and to observe the breakdown of the driving themes over the period 2003–2021. The final purpose is to draw conclusions and indicate possible trends that will drive the path of CSR and sustainability, thus increasing scientific knowledge. The results show that the number of articles related to CSR and sustainability is steadily increasing and that the main driving themes have been CSR, sustainability and environment. Furthermore, a link between CSR, sustainability and business has been found in the analysis of the different thematic networks. The future direction of the research could be marked by a further development of the new driving themes, among which stakeholder focus and branding image stand out.