The education sector has undergone a tremendous transformation during the last few decades with the advancement of information and communication technology. Traditional methods of teaching and learning are replaced with modern technology enabled methods such as virtual reality, 3D images and videos, augmented reality, and gamification. Tourism education involves learning about geographic regions, destinations, and sightseeing. The shift from offline mode of teaching to a completely online and digital platform during the COVID-19 pandemic has further accelerated the need to include such innovative practices in teaching and learning. This chapter focuses on the potential benefits of enabling technology infused teaching and learning methods and their implications on improving student motivation and engagement.

With the advancement of ICT, the tourism industry has undergone a digital transformation where management, marketing, and communication are largely using web based applications. Automation of processes like ticketing and reservation, online hotel booking, E visa processing, etc., indicates the significant reliance of the sector on technology and world wide web for its services. Big data and artificial intelligence are a fairly new and innovative approach to addressing this issue of managing and analyzing huge datasets collected from multiple sources. This chapter focuses on understanding the role and importance of big data and artificial intelligence in the tourism industry and its impact on improving the overall image and attractiveness of destinations.

Emerging technological advancements and sustainability concerns have initiated the integration of smart technologies into the transportation infrastructure at major cities and tourist hubs. The rising environmental concerns have called for a shift in focus from conventional methods to innovative green transport initiatives being formulated by DMOs and destination planners. The use of data analytics and artificial intelligence in transportation has been proven to be a reasonable method for sustainable transportation. This study focuses on assessing the value propositions of smart transportation systems in enriching the tourist experience by providing convenient travel solutions. The chapter focuses on understanding the value proposition of smart transport designs at destinations and the long-term prospects of installing such sustainable infrastructure at major tourist hubs. The study also aims to evaluate the tourist experience in using smart transportation services and the potential benefits and challenges involved in the practical implementation of such systems.