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Purpose Gamification appears to be one of the most important levers for improving performance and engagement in training programs. Moreover, gamification has been considered as critical to researchers in organizational learning. The main purpose of this study is to provide a general overview of gamification studies in the organizational context. Design/methodology/approach This systematic literature review has been synthesized by reviewing the majority of literature reviews as well as carefully selected primary research studies published between 2010 and 2020. Findings The result of the study revealed that gamification has become a popular technique to improve employee and organizational capabilities. The features of the gamification have been reviewed from three mechanics, dynamics and aesthetics perspectives. Additionally, three primary, middle and optimal affordances and core functions of gamification in organizational learning have been identified and examined. Originality/value This paper fills a gap in the literature regarding the gamification field for systematic review results in an organizational learning context.

Nowadays, the role of Human Resource (HR) managers in educational centers is very vital.1 Undoubtedly, to achieve organizational goals, educational institutes such as colleges and universities are required to have well-structured strategic programs as well as qualified HR managers who are able to lead their departments in compliance with their university mission.2 To achieve this goal, HR administrators and professionals should use a suitable and developed pattern of human resource competencies.3 The following article, offers to investigate the important competencies for the HR administrators and professionals in the top ranked universities. Mixed method approach of both quantitative and qualitative was used. The HR competencies were identified by experts involved in an interview and Delphi study. Twenty seven competencies were identified for the HR managers and professionals in five groups of competencies.

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