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The purpose of this study is to examine and discuss a model of public policy implementation in waste management and health in Palembang. This research uses descriptive qualitative research methods with techniques of collecting data through observation and in-depth interviews. The conclusion that can be drawn are as follows: (1) a model of policy implementation in hygiene and waste management in the city of Palembang lead to models of policy implementation Edwards III that includes factors of communication, executive attitudes, resources, and bureaucratic structures; (2) reality show that communication factor, executor attitude, resources, and bureaucratic structures proposed by Edwards III needs to be coupled with other factors, namely "leadership commitment." In the study it was found that the commitment of the leadership (mayor) apparently helped complete four factors ; (3) models of policy implementation Edwards III consists of four factors, as reconstructed into five factors, namely: communication, executive attitudes, resources, bureaucratic structures, and leadership commitment.

This study aims to examine the implementation of e-government policies, leadership commitment, and the development of state apparatus as human resources and their implications on the performance of public services in the City Government of Lubuklinggau. Data were collected through questionnaires of 249 state employees in Lubuklinggau and analyzed through Multiple Regression Analysis. The results reveal that simultaneously and partially the implementation of e-government policies, leadership commitment, and state employees development significantly influence the performance of public services in the City Government of Lubuklinggau.

This study is based on a phenomenon which indicates that population administration in terms of the registration process; family card (KK) and identity card (KTP) in Cianjur District has not been effective, because the service is still slow, the procedure is complicated, not timely, and not transparent. The purpose of this study is to the influence of human resources (apparatus) development dimension on the effectiveness of population administration services. This research uses quantitative design, with a descriptive quantitative method that explains and describes the level of human resources (apparatus) development towards the effectiveness of population administration service in Cianjur Regency. Respondents were selected by using Proportional Stratified Random Sampling technique. Primary data were collected through observation, questionnaires, and interviews; Respondents are apparatuses at the Department of Population and Civil Registry as well as apparatuses from 18 Sub-districts in Cianjur regency as many as 187 samples. Secondary data were obtained through study documentation. Data were analyzed by Structural Equation Model (SEM). The results show that the development of human resources (apparatus), including learning, education, development, and training dimension has positively affected the effectiveness of population administration services significantly. The research concluded that the influence of human resource development on the effectiveness of the population administration service in Cianjur Regency is determined by the dimensions of learning, education, development, and training. These influences imply that the four dimensions of human resource development (apparatus) have important roles in the effectiveness of population administration services in Cianjur Regency.

The performance of civil servants in the taxation sector will determine the success of state tax revenue. The purpose of this study was to determine and analyze the performance optimization of the KP2KP employees. Qualitative research with an explanatory research approach. Primary data sources were carried out through in-depth interviews with informants from the KP2KP, field observations and collection of written documentation. After analyzing the data, the researcher found that the optimization of the performance of civil servants with limited human resources can be realized through empowerment, development, competency improvement, employee motivation through adequate compensation and leadership effectiveness in KP2KP. Research results are very important for policy makers in perfecting their policies. Optimizing the performance of civil servants through empowerment, development, increasing competence, providing employee motivation through adequate compensation and leadership effectiveness in KP2KP. This study presents different points of view on the topic of civil servant performance. Increasing the performance optimization of civil servants with limited human resources is a new thing and according to the author's knowledge, the results of this study are the first to explain the increase in the performance optimization of KP2KP employees in Ogan Ilir Regency.   Abstrak Kinerja PNS di bidang perpajakan sangat menentukan keberhasilan penerimaan pajak negara. Tujuan penelitian ini adalah untuk mengetahui dan menganalisis optimalisasi kinerja pegawai KP2KP. Penelitian kualitatif dengan pendekatan penelitian eksplanatori. Sumber data primer dilakukan melalui wawancara mendalam dengan informan dari KP2KP, observasi lapangan dan pengumpulan dokumentasi tertulis. Setelah menganalisis data, peneliti menemukan bahwa optimalisasi kinerja PNS dengan sumber daya manusia yang terbatas dapat diwujudkan melalui pemberdayaan, pengembangan, peningkatan kompetensi, motivasi pegawai melalui kompensasi yang memadai dan efektivitas kepemimpinan di KP2KP. Hasil penelitian sangat penting bagi pengambil kebijakan dalam menyempurnakan kebijakannya. Mengoptimalkan kinerja PNS melalui pemberdayaan, pengembangan, peningkatan kompetensi, pemberian motivasi pegawai melalui kompensasi yang memadai dan efektivitas kepemimpinan di KP2KP. Studi ini menyajikan sudut pandang yang berbeda tentang topik kinerja pegawai negeri. Peningkatan optimalisasi kinerja PNS dengan sumber daya manusia yang terbatas merupakan hal baru dan menurut pengetahuan penulis, hasil penelitian ini merupakan yang pertama menjelaskan peningkatan optimalisasi kinerja pegawai KP2KP di Kabupaten Ogan Ilir. Kata Kunci :  Kinerja Pegawai, Pelayanan, Penyuluhan, Perpajakan