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Waqf is one of the benevolent charities that are highly encouraged in Islam. The utilization of waqf property is able to bring great contribution to the development of the community. However, most of the waqf institutions or institutional mutawalli are facing challenges in their management practices, hence these properties are not being utilised to achieve their full impact on the beneficiaries. Therefore the purpose of this study is to explore the challenges being faced by the institutional mutawalli to achieve the utilization of waqf property in their management practices. A qualitative method was employed to obtain the data. A purposive sampling with formal and semi-structured interview has been conducted to the representative of the institutional mutawalli. This study revealed that institutional mutawalli is facing problems with the management practices in the institution namely, personal experience in waqf area, training and development in understanding their functions and responsibilities in managing tasks associated with waqf property. These factors become major challenges in achieving the effective utilization of waqf properties in institutional mutawalli. Thus, findings from this study would contribute to the understanding of challenges in utilization of waqf property. It will also contribute to the betterment of waqf property for the benefit of Ummah.

The purpose of this study is to investigate the waqf property resources of institutional mutawalli in Malaysia. This study employs qualitative method by investigating four selected institutional mutawalli in Malaysia in terms of their property resources. The institutional mutawalli were selected by using purposive sampling method. Formal and semi-structured interviews were carried out with the waqf manager, deputy CEO, waqf coordinator and manager of waqf development unit as representatives of the institutional mutawalli. In this study, waqf property resources of the institutional mutawalli are categorized into three elements which are i) the type and number of physical waqf property, ii) the total value of waqf property including cash waqf, and iii) the categories of waqf property. These elements provide some general insights into the waqf property resources of each institutional mutawalli. Thus, from the information, each institutional mutawalli can take proactive action to ensure that all waqf properties in their institution are well managed, as well as being administered and developed accordingly as it can contribute to the socio-economic advancement of the Ummah.

The implementation of Information Technology (IT) in the daily management and administration is a very crucial and essential move for every organization nowadays. The implementation of IT in a waqf institution could help to ease as well as enhances the level of efficiency and effectiveness of the management team, especially when dealing with waqf property management. Studies that, as to date, waqf institutions in Malaysia still lack in the use of IT especially in managing the waqf property. The problems often arise in waqf property management such as information of waqf property is not centralized, data are unstructured and difficulties in data retrieval which caused it to be time consuming and inefficiency in the overall waqf property management. Thus, the implementation of an information system to manage the waqf property by the waqf institution is very crucial in ensuring the competitiveness of the organization. As part of the e-Waqf property management initiative, this study was conducted to assess the waqf institution readiness towards e-Waqf property management initiatives. A qualitative method using a case study design with a semi-structured interview has been conducted with a representative from a waqf institution in Malaysia. Assessment from the elements of readiness which focus on IT infrastructure shows a good level of readiness by the top management towards the e-Waqf property management initiative. However, the systems and communication element shows a low level of readiness. Results from this study could contribute to the e-Waqf property management readiness among the waqf institution as one of the push factors that will change the way waqf property is managed in every waqf institution. Hence, this will lead to the optimally utilized of waqf property for the benefits of the Ummah in the future.