This Community Service activity is carried out in the form of training for village cadres in using Microsoft Office software in utilizing information technology at this time. This training material was delivered to the community members in Dadimulyo Village, Kisaran Barat District, Kab. Asahan, which amounted to approximately 30 people. This service activity was carried out using lectures, demonstrations, and exercises accompanied by questions and answers. The lecture method is used to explain the introductory concept of the introduction of Microsoft Office software as one of the media in facilitating human work. The demonstration method is used to show a work process, namely the stages of introducing the tools that exist in Microsoft Office software and knowing each of their functions, while the training method is to practice directly using the application. While the question and answer method are to allows participants to consult to overcome obstacles in understanding the material that has been obtained. The final result of this activity is expected to provide knowledge to Dadimulyo village cadres regarding the use of Ms. Office, especially Ms. Word in the process of making reports to the village head.

Business development in Indonesia is currently growing, especially the home furnishing business because household furniture is one of the most important needs, especially in the household. This development requires companies to pay attention to the marketing activities of the household appliance business, especially to customers at the Wati Collection Store who do not yet have the media and tools to promote the products they sell so that customers do not know if there is a new product or a product that is currently in a promo packag, unless the customer comes directly to the Wati Collection Store. One aspect that affects customer loyalty is satisfaction, which is a comparison between expectations before making a purchase and perceived performance. Electronic Customer Relationship Management (e-CRM) is a method in managing the relationship between the company and its customers in order to increase the loyalty of consuming the products or services offered. In connection with this, a website-based application is needed at the Wati Collection Store that combines sub-systems, including a sales system that makes it easier for customers in the buying process so that it is expected to be used to improve customer service and product sales.

The role of information technology in the era of the Industrial Revolution 4.0 is currently very important and growing so rapidly. Moreover, in the school environment, especially for high school (SMA) students and their equivalent, those who are required to have special skills or skills are required. At Yapim Simpang Wire Private High School, the subject matter that discusses in more depth about information technology, especially the use of Microsoft Office applications on windows such as excel, word, and Powepoint, is still considered lacking. Even though the Microsoft office application is very useful for students in completing assignments at school and activities in their neighborhood. Therefore, this Microsoft office training is needed so that it can improve and strengthen the ability of students to operate this application in activities at school or their daily life. The purpose of this PKM activity is to improve and strengthen students' skills in operating computers, especially in Microsoft Office Word version 2016 such as using the basic tools they use in making paper assignments, managing writing such as font types, using margins, setting text in tables, file storage, print reports, and others. Keywords: training; information technology; microsoft office word 2016; yapim high school students         Abstrak: Peranan teknologi informasi di zaman Revolusi Industri 4.0 saat ini sangat penting dan berkembang begitu pesatnya. Apalagi di lingkungan sekolah terutama bagi siswa-siswi Sekolah Menengah Atas (SMA) dan sederajatnya yang dituntut mesti memiliki skill atau keterampilan khusus. Pada SMA Swasta Yapim Simpang Kawat materi pelajaran yang membahas lebih mendalam mengenai teknologi informasi khususnya dalam penggunaan aplikasi Microsoft office pada windows seperti excel, word, dan power point masih dinilai kurang. Padahal aplikasi Microsoft office  tersebut sangat berguna bagi para siswa-siswi dalam menyelesaikan tugas-tugas di sekolah maupun  kegiatan dilingkungan tempat tinggal mereka. Oleh karena itu diperlukan pelatihan Microsoft office ini agar bisa meningkatkan dan memantapkan kemampuan siswa-siswi baik mengoperasikan aplikasi ini dalam aktifitas di Sekolah ataupun di keseharian mereka. Tujuan dari kegiatan PKM ini adalah dapat meningkatkan dan memantapkan keterampilan siswa – siswi dalam pengoperasian komputer khususnya pada Microsoft Office Word versi 2016 seperti penggunaan tool-tool dasar yang mereka pakai  dalam pembuatan tugas makalah, mengatur penulisan seperti jenis font, penggunaan margin, pengaturan teks dalam tabel, penyimpanan file, mencetak laporan dan lain-lainnya. Kata kunci: pelatihan; teknologi informasi; microsoft office word 2016; siswa-siswi  sma yapim

The use of contraception is one solution in overcoming the rising pregnancy rate which is part of the Family Planning (KB) program. The problem that occurs today is the lack of public knowledge in choosing contraceptives that are in accordance with health conditions. Limited time, place and experts in conveying the right contraceptive information is one of the obstacles. With the existence of an expert system which is a computer-based application, it will be able to solve problems as thought by experts. The design of this expert system is built to diagnose the type of contraception that is suitable according to health conditions. Knowledge of an expert, namely a midwife or obstetrician in diagnosing contraceptives that are in accordance with the health conditions of the acceptor's body implanted in a system using the Forward Chaining method. From these criteria, the system will conclude which contraception is suitable for use. With this expert system, it will help users and make it easier to determine the choice of the appropriate contraceptive. The test results show that the expert system application made is feasible and can be used by the community in conducting computerized consultations. This application is made using the PHP programming language and MySQL as the database server. Keywords: Expert System;Forward Chaining Method;Contraceptive Devices;Family   Planning (KB)            Abstrak: Penggunaan alat kontrasepsi  adalah salah satu solusi dalam mengatasi naiknya tingkat kehamilan yang merupakan bagian dari program Keluarga Berencana (KB). Permasalahan yang terjadi saat ini adalah masih minimnya pengetahuan masyarakat dalam memilih alat kontrasepsi yang sesuai dengan kondisi kesehatan. Keterbatasan waktu, tempat dan tenaga para ahli dalam menyampaikan informasi alat kontrasepsi yang tepat menjadi salah satu kendalanya. Dengan adanya sistem pakar yang merupakan aplikasi berbasis komputer nantinya dapat menyelesaikan masalah sebagaimana yang dipikirkan oleh para pakar. Perancangan sistem pakar ini dibangun untuk mendiagnosa jenis kontrasepsi yang cocok sesuai dengan kondisi kesehatan. Pengetahuan seorang pakar yaitu bidan atau dokter ahli kandungan dalam mendiagnosa alat kontrasepsi yang sesuai dengan kondisi kesehatan tubuh akseptor yang ditanamkam pada sebuah sistem menggunakan metode Forward Chaining. Dari kriteria-kriteria tersebut sistem akan menyimpulkan alat kontrasepsi yang sesuai untuk digunakan. Dengan adanya sistem pakar ini akan membantu pengguna dan mempermudah  dalam menentukan pilihan alat kontrasepsi yang sesuai. Hasil uji menunjukan bahwa aplikasi sistem pakar  yang dibuat layak dan bisa digunakan oleh masyarakat dalam melakukan konsultasi secara komputerisasi. Aplikasi ini dibuat menggunakan bahasa pemrograman PHP dan MySQL sebagai database server. Kata kunci: Sistem Pakar;Metode Forward Chaining;Alat Kontrasepsi;Keluarga Bere-ncana (KB)

The purpose of this research is to analyze the effect of compensation and competence partially andsimultaneously on the lecturer’s performance of STMIK Royal Kisaran in Asahan Regency, NorthSumatera. The population of this research was all regular (permanent) lecturers at STMIK Royaltotally of 90 people where data collection was carried out by distributing questionnaires and interviewsto those permanent lecturers. The quantitative method was used in this study, while the analyticalmethod used was multiple regression analysis by performing the F test and t test where the data isprocessed using SPSS software. From the results of multiple regression analysis the equation Y = 8.032+ 0.181X1 + 0.339X2 is obtained. Partially and simultaneously the compensation and competencevariables affect the performance variables of lecturers at STMIK Royal Kisaran.