The purpose of this research is to find out The effect of physical evidence, reliability, responsiveness, assurance and empathy (variable X) on consumer satisfaction (variable Y) at Muslimah Salon and SPA. Models used in this study is a model of causality or influence relationship. Method This research was conducted with a quantitative method approach. Subject used in this study are consumers who use the services of Muslimah Salon and SPA in Tuah Karya Village, Tampan District, Pekanbaru City, while the object is the quality of service. The population in the study was 1,656 people, while the sample is 92 people. The sampling technique used with random sampling method, while the data collection technique used is a questionnaire. In analyzing the data used multiple linear regression analysis where the process calculation using SPSS for window 23.0. Partial test results are significant influence between service quality (variable X) on customer satisfaction (variable Y) in this Muslimah Salon and SPA can be seen from the tcount of physical evidence (X1) of 4.663 > ttable of 1.662 reliability (X2) of 2.048 > ttable of 1.662 responsiveness (X3) is 2,178 and the ttable value is 1,662 guarantees (X4) is 2,060 > ttable of 1,662 empathy (X5) of 2,097 > ttable of 1,662. Coefficient value correlation of 0.860 so that it is included in the category of having a strong relationship very strong influence of service quality on customer satisfaction at the Salon and Muslimah SPA in Tuah Karya Village, Tampan District, Pekanbaru City
The polemic that arises relating to the Constitutional Court hearing No. 46 / PUU-VIII / 2010 concerning inheritance rights of children outside of marriage, provide those children with inheritance rights and civil relationship to the father. This can be implemented as science and technology or other evidences that can be accepted by law, prove the blood relationship. This study aims to analyse inheritance law for children outside of marriage in the perspective of Adat law, Burgerlijk Law (BW) and Islamic law. This study uses descriptive qualitative approach. According to Adat law, children outside of marriage does not receive inheritance rights nor inherit from the father, except in the custom of Minahasa for the reason of humanity aspect, which is called Mehelilikur. Burgerlijk Law (BW) article 867 and Islamic law stated that children born outside of marriage or adultery do not receive inheritance or inherit from the father. They have only the right to receive living expenses. In addition, the child born from a betel marriage is valid in Islamic law and has the civil right to his father to receive inheritance and inherit.
Sharia Banking in Indonesia has a Sharia Supervisory Board that can monitor the operation of Sharia banks so that they are different from other banks. It is hoped that with this monitoring system the operation of corporate governance will be better. This study aims to explain the differences in the application of Good Corporate Governance (GCG) between Islamic banking in Indonesia. Sharia Bank is a bank whose application is different from conventional banks. Where one of the differences is the existence of a Sharia Supervisory Board which ensures bank activities are based on sharia. Then conducted a study of Islamic banks during 2014 to 2018. This research method uses descriptive analysis based on data that has been reported by each Islamic banking. The results of the survey showed that BCA Syariah and BSM received the highest rating among other sharia banks. This explanation shows that the implementation of corporate governance has been "very good" and has been in accordance with the stipulated provisions. BNIS, BRIS, Bukopin Syariah Bank, Mega Syariah Bank, Panin Syariah Bank, Victoria Syariah Bank, and Maybank Syariah, each ranked 2 (two). This means that the implementation of corporate governance goes "well". Interestingly, the Muamalat bank which has been the oldest BUS in Indonesia is ranked 3 (three). This means that the application of corporate governance is "good enough". Some notes on Muamalat's bank that must be corrected.
This study aims to find out how the business strategy carried out by the Medina restaurant (depot) so that it still survives from generation to generation with the indicators of Rasulullah's business strategy and general strategy. This type of research is qualitative using case study methods and analysis. The primary data source of this study, with the main source being the owner of the Madinah depot, then the researchers used triangulation of other sources, namely from suppliers, employees, customers and finally the surrounding community. Data collection techniques through interviews and observations. Data analysis techniques are first reviewed, data reduction, checking the validity of the data and finally analyzing the data. Medina restaurant owners tend to use the business strategy carried out by Rasulullah SAW. The business that is carried out can survive because the founders involve the second generation and the second generation involves the third generation in doing business. There is an unintentional or planned knowledge transfer process that makes the Medina depot survive and still exist. Operating to date. In this study, it was also found that the first and second generations have other businesses outside the Medina depot business. The last finding in this study is the creation of loyalty from customers, this occurs when the first generation has loyalty to Allah SWT and fellow humans. This is a good thing that can be felt by the next generation.
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