Purpose-The purpose of this paper is to identify and assess an empirical description of how to respond to the needs of future human resource development, and any strategic alliances that have been made by STP Bandung and Bali to respond to global competition. Design/methodology/approach-This study uses a qualitative naturalistic approach, with descriptive methods and case studies. The data were gathered through interviews, observations, and study of the documents. The sampling technique used was purposive. Data analysis was performed using data display, data reduction, and data verification through triangulation process. Findings-STP Bandung and Bali have carried out various strategic measures through the improvement of both their internal and external environments. Strategic alliances with other institutions are oriented toward the improvement of the quality of education. This is in accordance with the vision and mission of the institution where priorities were put on joint programs, organization of students' internship programs, support for the development of educational institutions, and optimizing the implementation of the three responsibilities of higher education in Indonesia, both in terms of quantity and quality, along with building a culture of research for lecturers. Research limitations/implications-This research still needs improvement since there are some limitations in generating its conclusion. Therefore further research is recommended to increase sample number, i.e. by including, among others, students, graduates, employer communities, and region leaders, and also to involve other private, tourism higher education centers. Practical implications-This study implies that in carrying out its core business, namely, tourism education, STP Bandung and Bali need to strengthen and cultivate the academic and research cultures among faculty members. In conjunction with contributions from research literature and practice, this study confirms the importance of strategic alliances between institutions of tourism education, at the national, regional, and international levels, that are producers of human resources for tourism for the government. Being graduates, they serve as competent members of a government agency responsible for managing a destination or other tourism sectors, at local, provincial, national, regional, and international levels. Social implications-This study also implies that the Ministry of Tourism should implement the model of strategic education management through strategic alliances, so as to increase the capacity of the human resources for tourism, thus directly or indirectly contributing to the quality of city/regional or tourism destination. Originality/value-Research studies on strategic alliance in the field of higher education, especially in the field of tourism are still very limited. This study provides a breakthrough that strategic alliances can not only be done in the business world, but also in the education sector. Results of research on strategic alliances in higher education ...

This study aims to investigate the stakeholders' synergies in realising smart tourism destination. This study uses a qualitative method with a phenomenography approach. We adopted stakeholders' theory to valued stakeholder roles and perception in pursuing sustainability, competitiveness and managing smart tourism destination in Wonosobo, Indonesia. In-depth interviews with five main stakeholders' namely local government, media, tourism business, tourism community, and travel bloggers followed by three phenomenography qualitative data analysis stages. The findings have revealed some obstacles in implementing smart tourism from stakeholders' perspectives, such as human resource's ability, stakeholders' synergy, and government support. This study has also revealed six factors: public system development, digital promotion, Internet infrastructure, public and private sectors partnership, and human resources development to support smart tourism. This study has proposed the strategic plan for the local government to support smart tourism destinations, namely: partnerships, government support, human resource’s ability, and tourism business competitiveness, that will lead to smart tourism destinations. This study has provided a framework and managerial implication accordingly.

This research intends to obtain information about comprehensive picture about penta-helix synergy in realizing the concept of smart tourism in Dieng Central Java. This research uses a qualitative research design with phenomenographic approach that seeks to understand the perspective [1], thought, and experience of stakeholders regarding the synergy among stakeholders (penta-helix) in realizing smart tourism in Dieng Central Java. The results show that there are a number of problems related to the synergicity in the application of smart tourism in Dieng, among others, because there is no common vision of stakeholders and the cooperation and coordination between tourism actors, government and related stakeholders has not been established. The quality of human resources, especially competence in the field of IT, including basic knowledge of smart tourism to all stakeholders is also one of the main problems in implementing smart tourism. The efforts of local government in solving the problems that arise concerning the synergicity in the application of smart tourism in Dieng, Wonosobo Regency among others is to optimize the use of internet network to promote the tourist area of Dieng. In addition, the office as regulator also tries to make regulation and socialization in the implementation of smart tourism through digitalization to all stakeholders. The key factors in the successful implementation of smart tourism in Dieng Wonosobo, among others the unity of vision, mutual commitment and coordination among stakeholders.

This study intends to obtain comprehensive information of strategic partnerships between stakeholders in the development of in the Gubugklakah Tourism Village, Malang Regency – East Java. This study uses a qualitative research design with a phenomenographic approach. Data collection was carried out by interviewing penta-helix stakeholders, observations to the potential tourism objects and how the implementation of partnership strategies there, and studying all documents related to Gubugklakah Tourism Village strategies and policies. The results showed that 1). the strategy & policy development direction of the Gubugklakah Tourism Village is to make the Tourism Village managed professionally using a business approach that involves all stakeholders in a penta-helix framework, with the ultimate goal of mutual prosperity; 2). stakeholder participation involved in the development of the Gubugklakah Tourism Village in the concept of strategic partnership has been going well which is characterized by cohesiveness based on the principle of mutual trust, openness, mutual need, and mutual benefit; 3). the efforts made in the problem of strategic partnership are applying the five concepts of tourism village management, namely leadership, profit sharing system, product innovation, partnership, and marketing through a personal and familial approach.

Kurang aktifnya Kelompok Sadar Wisata (Pokdarwis) menjadi suatu permasalahan yang terjadi pada beberapa desa wisata. Hal ini dapat mengakibatkan kurangnya keterlibatan masyarakat dan kurang maksimalnya manfaat yang didapatkan dalam mengelola desa wisata. Penelitian ini bertujuan untuk mengidentifikasi produk wisata di desa wisata serta sejauh mana keterlibatan masyarakatnya dalam mendukung kegiatan pariwisata. Metode penelitian yang digunakan yaitu kualitatif deskriptif dengan fokus pada keterlibatan masyarakat dalam mendukung program desa wisata. Analisis yang digunakan untuk mengolah data hasil temuan adalah analisis Tourism Area Life Cycle (TALC) dan pemetaan pemangku kepentingan (stakeholders). Penelitian ini menunjukkan informasi seputar produk wisata serta keterlibatan masyarakat dalam mengolah produk yang sudah dimiliki, agar dapat mendukung jalannya desa wisata. Didapati juga kedudukan masyarakat dan Pokdarwis sebagai pemangku kepentingan berada pada posisi subjects yang mana memiliki kepentingan tinggi tetapi pengaruhnya rendah. Penelitian ini memberikan implikasi untuk meningkatkan keterlibatqan masyarakat dalam aktivitas pariwisata.