Empowering workers play an essential role on increasing productivity in any organization. The service industries such as insurance companies or banks mostly rely on their own people to retain their customers and incomes. The recent increasing trend on the number of private banks in Iran has increased competition among existing banks. The banking industry strives to empower its employees as much as possible in an attempt to maintain market share by not losing its customers. In this paper, we present an empirical study to detect the most important factors empowering bank employees. The study is implemented for a recently established private bank with 228 people with 32 questions where 15 questions are focused on empowering employees. The results are analyzed using statistical tests and descriptive methods. The results indicate that leadership, academic qualification, appropriate policy and strategy, cooperation and processes play important role on empowering and enabling bank's employee.

The present study aims at evaluating effects of observing professional ethics on development of intellectual capital at Agriculture Bank of West Azerbaijan province (Iran). For this purpose, professional ethics and intellectual capital have been defined in accordance with ethical charter of Bank Agriculture Bank and Bontis theory, respectively. Statistical population of the study was consisted of 449 personnel of the mentioned bank selected relying on classified random sampling method. Volume of statistical population was estimated 165 persons using Cochran's formula. The required data was collected using questionnaire whose validity is of content type. The reliability was confirmed using Cronbach's alpha test for professional ethics and intellectual capital questions with the validity of 0.91 and 0.93, respectively. Pierson and bi-variable regression tests were used to test the research hypotheses. The obtained results demonstrate that observing professional ethics lead to development of intellectual capital and its dimensions at Agriculture Bank.

El propósito del presente estudio fue identificar y priorizar los factores efectivos de efectividad del aprendizaje electrónico en el Ministerio de Educación de Irán, utilizando un análisis jerárquico y mediante un método de encuesta descriptiva. La población estadística del presente estudio incluyó a gerentes y expertos de Organización Educativa y una muestra de profesores con Ph.D. en Ciencias de la Educación así como experiencia en la docencia en formación electrónica. Por lo tanto, se utilizó un método de muestreo intencional no aleatorio para seleccionar el tamaño de la muestra. La herramienta utilizada fue un cuestionario de pensamiento sobre huracanes. Los indicadores se organizaron como un cuestionario en forma de escala Likert de 5 puntos y los factores efectivos de la eficacia del aprendizaje electrónico se identificaron mediante la implementación de rondas posteriores. La fiabilidad de la herramienta de investigación con 28 elementos se calculó igual a 0,88 utilizando el alfa de Cronbach. El análisis de datos en la sección de identificación de factores efectivos de la efectividad del e-learning se realizó utilizando el método Delphi y utilizando el software SPSS y en la sección de priorización se realizó a través del método AHP utilizando el software Expert Choice.

In this paper, we present an empirical study to measure the relationship between Islamic values and marketing affairs in the field of alimentary industries of West Azarbaijan province, Iran. The proposed study distributes a questionnaire among 105 managers out of 145 ones and analyzes the data using different statistical methods such as linear regression analysis. The preliminary results indicate that Islamic values significantly influence trust, commitment and communication among members of business units and it could help resolve conflict management, substantially. The paper provides some guidelines for better managing firms in the region by attaching on Islamic values for marketing products and preventing unethical methods in mislead customers.

The main purpose of this paper is to detect effective factors on mobilization of East Azarbaijan Agricultural Bank resources in terms of deposits absorption. In order to reaching this goal, six hypotheses have been arranged and a questionnaire including 28 questions has been designed. So after justifiability and perpetuity evaluation, the questionnaires are distributed among managers of these banks. We have analyzed the data using multi variable regression analysis, Pearson's R and Variant analyze and the results indicated that information and communication technology, service diversity, human resource skills, internal environment utility and locations are among the most influencing on resource mobilization.