IBM Research undertook a challenge to build a computer system that could compete at the human champion level in real time on the American TV Quiz show, Jeopardy! The extent of the challenge includes fielding a real-time automatic contestant on the show, not merely a laboratory exercise. The Jeopardy! Challenge helped us address requirements that led to the design of the DeepQA architecture and the implementation of Watson. After 3 years of intense research and development by a core team of about 20 researches, Watson is performing at human expert-levels in terms of precision, confidence and speed at the Jeopardy! Quiz show. Our results strongly suggest that DeepQA is an effective and extensible architecture that may be used as a foundation for combining, deploying, evaluating and advancing a wide range of algorithmic techniques to rapidly advance the field of QA.

The first stage of processing in the IBM Watsoni system is to perform a detailed analysis of the question in order to determine what it is asking for and how best to approach answering it. Question analysis uses Watson's parsing and semantic analysis capabilities: a deep Slot Grammar parser, a named entity recognizer, a co-reference resolution component, and a relation extraction component. We apply numerous detection rules and classifiers using features from this analysis to detect critical elements of the question, including: 1) the part of the question that is a reference to the answer (the focus); 2) terms in the question that indicate what type of entity is being asked for (lexical answer types); 3) a classification of the question into one or more of several broad types; and 4) elements of the question that play particular roles that may require special handling, for example, nested subquestions that must be separately answered. We describe how these elements are detected and evaluate the impact of accurate detection on our end-to-end question-answering system accuracy.

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An important part of our information-gathering behavior has always been to find out what other people think. With the growing availability and popularity of opinion-rich resources such as online review sites and personal blogs, new opportunities and challenges arise as people now can, and do, actively use information technologies to seek out and understand the opinions of others. The sudden eruption of activity in the area of opinion mining and sentiment analysis, which deals with the computational treatment of opinion, sentiment, and subjectivity in text, has thus occurred at least in part as a direct response to the surge of interest in new systems that deal directly with opinions as a first-class object. This survey covers techniques and approaches that promise to directly enable opinion-oriented information-seeking systems. Our focus is on methods that seek to address the new challenges raised by sentiment-aware applications, as compared to those that are already present in more traditional fact-based analysis. We include material on summarization of evaluative text and on broader issues regarding privacy, manipulation, and economic impact that the development of opinion-oriented information-access services gives rise to. To facilitate future work, a discussion of available resources, benchmark datasets, and evaluation campaigns is also provided.

SummaryInformation retrieval (IR)