No abstract

El síndrome de burnout se presenta con frecuencia en trabajadores que tienen contacto con usuarios o clientes. El artículo tiene como objetivo determinar el efecto del burnout y la sobrecarga en la calidad de vida en el trabajo en personal de un instituto de salud en México. La metodología de investigación fue ex post facto y descriptiva con una muestra estratificada de 673 trabajadores. Se utilizaron 4 escalas para medir sobrecarga de trabajo, burnout y 2 factores de calidad de vida en el trabajo: conflicto trabajo‐familia y satisfacción laboral. Los resultados indican un efecto positivo y significativo de la sobrecarga en el burnout y el conflicto trabajo‐familia, y un efecto negativo de la sobrecarga en la satisfacción laboral. Además, el burnout está asociado de forma positiva al conflicto trabajo‐familia y negativa a la satisfacción laboral.The burnout syndrome occurs in workers who have contact with customers or clients. The aim of this study was to determine the effect of burnout and work overload on the quality of work life (QWL) in personnel at a health institute in Mexico. Cross-sectional and descriptive research was conducted with a stratified sample of 673 workers. Four scales were used to measure work overload, burnout, and two dimensions of QWL: work-family conflict (WFC) and job satisfaction. The results indicate a positive and significant effect of work overload on burnout and WFC, and a negative effect on job satisfaction. Furthermore, burnout is associated positively with WFC, and negatively with job satisfaction

La imagen organizacional es importante para muchas instituciones de educación superior por encontrarse en un entorno ampliamente competitivo que demanda servicios educativos de calidad. El propósito de esta investigación fue evaluar la imagen organizacional universitaria en una institución de educación superior. Para este propósito se realizó una investigación de acuerdo con las siguieron etapas: adaptación de la escala de imagen organizacional a población mexicana; integración de escala en formato de diferencial semántico; aplicación de la escala a una muestra de 226 profesores y 541 estudiantes de la Universidad Autónoma del Estado de Hidalgo; determinación de las propiedades psicométricas de la escala (validez de constructo y confiabilidad); estadísticas descriptivas de la imagen organizacional y análisis comparativo de la imagen organizacional por escuela. Los resultados indican que la escala de imagen organizacional adaptada a población mexicana tiene propiedades psicométricas adecuadas para evaluar este constructo. Además, se identificaron diferencias significativas de la imagen de la organización en cada instituto de la IES evaluada.

Currently the number of Human Development Index (HDI) Indonesia is still very low, ranks 108th out of 187 countries. One of the important steps is of course the increase of Indonesian HDI through education, especially higher education. The World Bank argues that higher education in Indonesia has not been able to deliver the expected results because of institutional university-college still "connected" with other institutional at the core of the system, mainly occur between universities and industry, institutional research, and intercollegiate itself in Research (research). Of the 100 universities, Scopus noted only about 50 productive colleges. There are eight main dimensions of higher education that will be closely related to the institution of related universities, both in the design of formal and informal interaction, including organizational behaviour (organizational behaviour) as one of the important aspects of an institution. Judging from the level of explanation or explanation level, this type of research belongs to descriptive research using quantitative method or approach. The population in this study are all permanent employees of Telkom University. In this research, sampling technique used is Probability Sampling by using Proportionate stratified random sampling. Researchers use sampling designs in probability ways because the sample representation (appropriate sample for investigative research) is important in the context of wider generalizations. Sampling is done after the population is stratified, then the sample members of each strata are drawn using a simple random sampling procedure or systematic sampling. This research uses factor analysis. As a result of this research, only 1 new component is formed in this research which shows that 11 factors used in this research are done entirely on 1 new component that is decision making factor. Which represents the organizational design, leadership, teamwork, ethics and corporate governance, entrepreneurship, job satisfaction, motivation, compensation, selection methods, and communication that describe the important things that Telkom University has in organizing life. Based on the resulting loading factor , decision making factor is the most dominant factor that becomes the power of Telkom University to run its institutional activity as a university.