The COVID-19 pandemic has a devastating impact on all world economic activities, including the tourism industry. Tourist satisfaction and revisit intention are two important factors in the recovery of economic activity in the tourism sector. These two variables are also influenced by tourists' perceptions of the COVID-19 protocol implemented by tourist destinations. Desa Wisata Cibuntu puts forward the concept of community-based tourism. Located in Kuningan Regency, West Java, its’ homestay is their main business. This study aims to analyze the factors that influence tourist satisfaction and tourists’ revisit intention to Desa Wisata Cibuntu during the COVID-19 pandemic. This research is an explanatory study that seeks to explain the causative relationships between endogenous and exogenous variables. The sampling technique used in this study was non-probability sampling with a convenience sampling method. The research instrument used was a questionnaire with 25 indicators and the data were analyzed using SEM with 100 respondents. The data obtained from the research instrument shows that all indicators meet the requirements of discriminant validity, convergent validity and reliability. The data were analyzed using the bootstrapping method using 5000 subsamples. The result is the coefficient of determination for tourist satisfaction is 87.6% and for interest in return visits is 91.6%. In the t test, 4 hypotheses were rejected, and 5 hypotheses were accepted. In conclusion, cultural contact has no significant effect on satisfaction and interest in return visits during the COVID-19 pandemic and satisfaction also does not have a significant effect on revisit intention. In this study, the COVID-19 protocol is one of the important factors affecting tourist satisfaction and revisit intention.
Abstrak Salad termasuk ragam makanan yang berdayaguna dibuat tetapi berlimpah dengan faedah. Makanan ini dikreasi dengan mengkombinasikan beragam jenis buah dan sayuran dan memperbanyak bumbu atau saus untuk memperbanyak selera. Karena dimakan mentah, komposisi nutrisi pada sayur-sayuran dan buah-buahan ini masih terpelihara, sehingga konsumen memperoleh faedahnya secara optimal. Salad dikonsumsi dari variasi buah dan sayuran sesuai selera.Ada salad khas buah yang disebut juga salad buah, salad khusus sayuran yang disebut salad sayuran, ataupun campuran keduanya. Dibandingkan salad sayur tentu salad buah mempunyai selera tersendiri yang berbeda karena buah-buahan sangat menonjol memiliki rasa yang lebih manis daripada sayuran. Salad sayuran merupakan salah satu makanan sehat namun masih jarang dikonsumsi oleh masyarakat, dikarenakan faktor utama dari sayuran yang mudah kering dan tidak segar sehingga baik konsumen maupun produsen tidak melakukan penyimpanan berlebih untuk bahan baku salad. Sejalan dengan masalah yang ditemukan maka PkM ini lebih memberikan suatu pengajaran bagaimana memanfaatkan sayuran hidroponik yang ada di Kampung Gerendeng Pulo untuk diolah menjadi salad yang nantinya dapat dikembangkan untuk menaikkan ekonomi masyarakatnya melalui penjualan dengan memanfaatkan e-commerce, tetapi sedikit pengetahuan yang dimiliki oleh masyarakat Kampung Gerendeng Pulo. Pola ajar dengan memberikan resep dan praktik lapangan pembuatan berbagai macam salad sayur dan pencampurannya dengan bahan lain seperti buah dan biji-bijian, serta mengenal jenis kemasan dan cara mengemas dengan baik lalu memasarkannya melalui e-commerce. Diharapkan masyarakat Kampung Gerendeng Pulo menjadi mengerti lebih lagi tentang bagaimana mengolah salad menjadi tahan lama serta dapat membuka peluang untuk menekuni bisnis makanan sehat. Kata Kunci: salad, sayuran, buah, gerendeng pulo, e-commerce AbstractSalad is a type of practical food that easily made and it is rich of benefits. This salad is usually made by mixing several kinds of fruits and vegetables (most fruits and vegetables are still raw) which later topped by seasoning or salad sauce to enhance its taste. Because most salad are consummed raw, the nutrition parts in vegetables and fruits are still intact, therefore, we could receive its nutrition optimally. Special salad made of fruits is called fruits salad, and special salad made of vegetables is called veggie salad, and there is even special made salad from the combination of those two, called mixed salad. Compare to vegetables salad, people would consume fruits salad more because normally fruits have dominant sweeter end taste compared to vegetables. Even though vegetables salad is considered healthy food, it is rarely consummed by people. One of main reasons that people rarely eat vegetable salad because it is easily dried and looked pale, therefore, most consumers and producers do not store much of vegetables. Thus, this community service is pointing out on teaching how to use the hydroponic vegetables in Kampung Gerendeng Pulo where later it can also benefited them through its sales by using e-commerce. The teaching method is given by giving several recipes and hands-on teaching of making varieties of salad. This involves introducing the right packaging for the product. The people from Kampung Gerendeng Pulo are expected to understand making durable salad and opening a chance to pursue healthy food business. Keywords: salad, vegetables, fruits, gerendeng pulo, e-commerce
Revenge tourism is a travel trip that is meant to take revenge after the end of the pandemic period and is carried out for those who have previously canceled their tour due to the pandemic. Young travelers are one of the fastest growing and most dynamic markets of the tourism sector in this study, their motivation and interest in traveling are influenced by several factors. The study uses a descriptive quantitative approach with the aim of looking at the motivations of young travelers in traveling after the pandemic ends. With the purposive sampling method, it was found that the motivations that influence young travelers' interest in traveling during revenge tourism are escape motivation, relaxation, strengthening family bonds, self-fulfillment, romance, wish fulfillment, financial security, and leisure time. While the motivation that has no effect is the motivation to play, prestige, social interaction, and educational opportunity.
Penelitian ini dilakukan untuk mengetahui pengaruh persepsi konsumen atas makanan kaki lima sate Taichan terhadap minat mengunjungi kembali di kawasan Senayan, Jakarta Selatan selama masa pandemi COVID-19. Adapun rumusan masalah dari penelitian ini adalah untuk mengetahui 6 faktor yaitu, Kualitas makanan, Keamanan pangan, Harga, Lingkungan, Pertimbangan kesehatan, dan Risiko COVID-19 berpengaruh terhadap minat mengunjungi kembali. Penelitian ini bertujuan memberikan keterangan tentang faktor yang mempengaruhi minat berkunjung kembali. Metode Penelitian yang digunakan dalam penelitian ini adalah metode penelitian kuantitatif, menggunakan instrumen penelitian kuesioner yang disebarkan kepada 145 responden. Data yang terkumpul tersebut kemudian akan diolah menggunakan SPSS dan akan dilakukan pengujian kualitas data menggunakan uji validitas dan reliabilitas. Setelah itu hasil kuesioner akan melalui uji korelasi berganda, uji koefisien determinasi, uji hipotesis parsial, dan uji hipotesis simultan untuk menguji hipotesis dan menjawab rumusan masalah. Uji validitas dan reliabilitas menunjukkan bahwa instrumen penelitian yang digunakan valid dan reliabel. Uji korelasi berganda dan koefisien determinasi menunjukkan pengaruh yang tidak terlalu kuat antara variabel independen dan dependen. Uji hipotesis parsial menunjukkan tiga variabel independen berpengaruh secara signifikan terhadap variabel dependen dan tiga sisanya tidak berpengaruh secara signifikan. Sementara uji hipotesis simultan menunjukkan bahwa secara simultan, semua variabel independen dapat mempengaruhi variabel dependen. Variabel independen lain yang mungkin mempengaruhi minat kunjungan kembali dalam penelitian ini adalah aksesibilitas, tren, infrastruktur, dan lainnya.
The hospitality industry is the part of the tourism industry which is the 4th highest devisa contributor of Indonesia. Bali nicknamed as the Island of Gods is one of the most favorite destination with stable and increasing number of visitors each year. One of the most important part of a hotel is its' human resources and as the heart of the hotel, the performance of the room division staffs can be used as a benchmark of the hotel's success. Performance improvement can be done with training and development. This research intended to measure the impact of training and development as indepent variables toward staffs' performance as the dependent variable in room division of Hotel Fairmont Sanur Beach Bali. This research used descriptive quantitative method and correlational analysis. The sample in this research was 66 staffs from both the Front Office and Housekeeping determined with Slovin formula. Using the measurement of determinant coefficient, it was discovered that training and development influence the performance by 53,9% while the rest was influenced by other variables outside this research. From the result of this research, it may be concluded that training and development influenced the room division staffs performance positively, whether partially and simultaneously.
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