Este estudo teve como objetivo verificar a opinião de egressos sobre a residência em Gerência dos Serviços de Enfermagem da Universidade Estadual de Londrina, identificando o quanto a pratica em serviço aliada a competências propostas e desenvolvidas durante o curso ampliaram a visão dos enfermeiros no gerenciamento das unidades onde atuam. Pesquisa descritiva, retrospectiva, de abordagem qualitativa, realizada por meio de entrevistas com egressos da primeira e segunda turma da Residência em Gerência dos Serviços de Enfermagem. Todos os entrevistados escolheram a residência devido à necessidade de fazerem um curso de especialização. O incentivo à pesquisa por meio da redação de artigos científicos motivou a busca por cursos de mestrado após o término da residência. A residência proporcionou segurança e experiência profissional embasando o enfermeiro no desenvolvimento de atividades científicas estimulando o aprimoramento profissional. ResumoThis study aimed to verify the opinion of former residency students about the Nursing Management Residency Program at Londrina State University, to identify the influence of practice allied to the competencies proposed and developed during this residency program over the nurses' view while managing nurse services they attend. Method: this is a descriptive and retrospective research with a qualitative approach. Interviews were conducted with former residency students from the first and second classes of the Nursing Management Residency Program. Results: all interviewees chose their respective residency program based on the necessity to specialize in that area. The incentive to research by writing scientific articles lead students to enroll in Master Degrees Programs. The Residency program provides security and professional expertise grounding the nurses with scientific knowledge contributing to professional improvement. Palavras-chave:Educação em enfermagem. Educação de Pós-Graduação em enfermagem. Enfermagem.
Na perspectiva de garantir a qualidade na prestação da assistência em saúde, é indispensável utilizar medidas avaliativas que permitam a definição, mensuração, análise e proposição de soluções aos problemas identificados. Dentre as propostas de avaliação, destaca-se o modelo de Parasuraman, Zeithaml e Berry, os quais desenvolveram a escala psicométrica Service Quality (SERVQUAL). Este estudo metodológico teve o objetivo de realizar a adaptação transcultural e avaliação psicométrica da SERVQUAL com profissionais de enfermagem que atuavam num serviço hospitalar brasileiro. A SERVQUAL é composta por 22 itens pareados para avaliar expectativas e percepções do serviço, e as respostas variam de 1 a 7. Ao final, calcula-se a diferença, denominada gap, entre os valores atribuídos nas duas seções. Maiores valores indicam que o serviço atingiu níveis melhores de qualidade. O instrumento contempla também cinco sentenças relacionadas às dimensões da qualidade, para que o entrevistado lhes atribua um valor de 0 a 100, devendo a somatória dos cinco valores ser 100. O processo de adaptação compreendeu as etapas de tradução e síntese das versões, avaliação por comitê de especialistas, retrotradução e pré-teste. A validade de face e conteúdo foi confirmada pela avaliação de sete especialistas; as modificações foram acatadas quando houve, pelo menos, 80% de concordância. Com base na análise da população-alvo e dos especialistas, a escala apresentou equivalência semântica, idiomática, cultural e conceitual, conforme a versão original do instrumento. Para a verificação das propriedades psicométricas, aplicou-se a versão final da SERVQUAL, de outubro de 2016 a janeiro de 2017, a 270 profissionais de enfermagem de um hospital universitário público do Paraná, os quais atuavam na instituição havia pelo menos seis meses. Avaliou-se a validade convergente pela regressão múltipla entre os itens de expectativas e as sentenças correspondentes às cinco dimensões da qualidade. Para verificar a dimensionalidade da escala-validade de construto-, procedeu-se à Análise Fatorial Exploratória e Análise Fatorial Confirmatória. A confiabilidade foi avaliada pela consistência interna. Os profissionais de enfermagem entrevistados na fase de validação eram predominantemente auxiliares/técnicos do sexo feminino, com idade média de 46 anos e tempo de experiência profissional acima de 20 anos. O escore médio da seção de expectativa foi 5,7, de percepção foi 4,4 e do gap foi-1,3. As propriedades psicométricas referentes à validade e confiabilidade foram consideradas satisfatórias. A regressão múltipla indicou estrutura unifatorial. Os coeficientes de alfa das três medidas foram: Expectativa = 0,98, Percepção = 0,94 e Gap = 0,96. Os itens da Expectativa, Percepção e Gap se apresentaram altamente correlacionados e confirmaram uma única dimensão, divergindo do modelo original com cinco fatores. Para que os modelos fatoriais apresentassem índices adequados de qualidade de ajuste, foi necessário excluir os itens 1, 2, 5, 9, 13, 17, 18 e 19. Conclui-se que a versã...
Objective: Validate the content of an instrument that assesses the quality of a software applied to the risk classifi cation of patients. Method: Methodological study, conducted in three stages: adaptation of the instrument, content validation through Delphi technique and pre-test. The results were analyzed through Content Validity Index, Overall Content Validity Index and Inter-rater Reliability. Results: The fi nal version of the instrument comprises 8 characteristics and 28 sub-characteristics, being 37 general questions to computer experts and nurse and 7 specifi c questions to computer experts, including 1 question and excluding 3 questions of the original instrument. We obtained Overall Content Validity of 92% and Inter-rater Reliability of 100% in the second Delphi round. Final considerations: The instrument has content validity, allowing to assess the technical quality and functional performance of the software applied to the risk classifi cation of patients. 976Validation of instrument to assess software of patients' risk classification Pegoraro LGO, Gvozd R, Haddad MCFL, Vannuchi MTO, Silva LGC, Rossaneis MA.Processes (PROCenf-USP) through an instrument that contemplated the last resolution specific to this type of assessment (3) . OBJECTIVETo validate the content of an instrument that assesses the quality of a software applied to the risk classification of patients. METHOD Ethical aspectsThis study was approved in April 27, 2016 by the Research Ethics Committee of the Londrina State University (UEL).Study design, location, and period This is a methodological and applied study, with a quantitative approach, carried out from April to October 2016, consolidated in three stages, namely: instrument adaptation, validation of content and pre-test. The study was held in a medium-sized public secondary hospital, located in the State of Paraná, Brazil. Study protocolFor validation of this instrument we opted for the Delphi technique, a systematized method of judgment of information intended to reach the consensus of opinions about a particular subject, regarding the knowledge of a committee of experts, through validations articulated in rounds, maintaining anonymity.(15) Content validation is held by questioning various experts who analyze the representativeness of the items that integrate the object of analysis (16) . The instrument chosen in its original version aims to assess the software quality of the Electronic Document System of Nursing Processes PROCenf-USP ®(3) , which includes the latest update from the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC), specific to the assessment of the software.The original instrument contains 8 characteristics and 31 subcharacteristics directed to computer experts and nurses, they are: functional adequacy (functional integrity, functional correction and functional fitness); performance efficiency (time, resources, and capacity); compatibility (coexistence and interoperability); usability (recognitio...
Objective: to investigate the stress level of Nursing interns in hospital units and the coping strategies adopted. Method: this is a cross-sectional and quantitative study conducted with Nursing interns working in hospital units. Data collection took place from December 2018 and July 2019 using a sociodemographic questionnaire, the instrument for the assessment of stress in Nursing students, and the adaptation to Portuguese of the Folkman and Lazarus Coping Strategies Inventory instrument. Statistical analysis was performed using the Statistical Package for Social Sciences (SPSS) program, version 23. Results: a total of 88 interns from eight different areas participated in this study. In the stress analysis, 56% of the interns had less stress, and 44% more stress. There was an association between more stress and the gender variable (p-value=0.001). The interns reported more stress in the professional communication and professional training domains. The most frequently used coping strategies were positive reappraisal, responsibility acceptance, and social support. When adjusted by gender, a significant association
Objective: To identify quality of service in an accredited specialized hospital according to nursing professionals' expectations and perceptions. Method: This is a cross-sectional quantitative study with the participation of 34 employees, conducted from August to October 2017 by administration of an adapted and validated version of the SERVQUAL scale. Results: The interviewees reported as their highest expectations the transmission of confidence and provision of safe services, the latter also turning out to be the best perception of service. Promotional materials were considered as the least important expectation. The perception with the lowest scores was related to the time of service delivery at the institution, which may be associated with specific factors. Safety of service was considered as the quality dimension with greater relevance. Conclusion: It is highlighted the importance of measures for maintenance of schedules and preservation of good forms of promotion, communication and team training.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.