Sustaining successful e-government initiatives is of paramount importance for governments of developing countries. However, extant literature indicate that: (1) failure of e-government initiatives in those countries is very high and this demonstrates that the issue is challenging and poorly understood; and (2) sustainability aspect of e-government initiatives is a neglected topic and calls to extend e-government research beyond success. This research, thus, tries to explore the potential relationship between two concepts (egovernment success and sustainability) in an integrated manner. The paper presents a case of a G2G project in Ethiopia and structurational model of technology was used as a theoretical foundation. The study proposes a conceptual framework for understanding success and sustainability of e-government initiatives.

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The long-term success of e-government initiatives is of paramount importance, especially for developing countries, which face challenges such as limited budget, donor dependence, transfer of technology, short-term involvement of non-local agents, and relatively unstable political and economic environment. Although e-government success and sustainability are both relevant concepts to assess IT-enabled administrative processes in practice, e-government research has not yet elaborated the two concepts in an integrated fashion. Depending on review of the extant literature, this chapter (1) clarifies the concepts of e-government success and sustainability, (2) provides a conceptualization, which unfolds for both concepts the most used sub-concepts and constructs in terms of enablers and evaluation criteria, and (3) proposes an integrated research agenda for studying the interrelation of both concepts in detail.

The long-term success of e-government initiatives is of paramount importance, especially for developing countries, which face challenges such as limited budget, donor dependence, transfer of technology, short-term involvement of non-local agents, and relatively unstable political and economic environment. Although e-government success and sustainability are both relevant concepts to assess IT-enabled administrative processes in practice, e-government research has not yet elaborated the two concepts in an integrated fashion. Depending on review of the extant literature, this chapter (1) clarifies the concepts of e-government success and sustainability, (2) provides a conceptualization, which unfolds for both concepts the most used sub-concepts and constructs in terms of enablers and evaluation criteria, and (3) proposes an integrated research agenda for studying the interrelation of both concepts in detail.