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An integrated information system is needed in an enterprise to support business processes run by an enterprise. Therefore, to develop information system can use enterprise architecture approach which can define strategic planning of enterprise information system. SMP Negeri 1 Jambi can be viewed as an enterprise because there are entities that should be managed through an integrated information system. Since there has been no unification of different elements in a unity yet, enterprise architecture model using Enterprise Architecture Planning (EAP) is needed which will obtain strategic planning of enterprise information system in SMP Negeri 1 Jambi. The goal of strategic planning of information system with Enterprise Architecture Planning (EAP) is to define primary activities run by SMP Negeri 1 Jambi and support activities supporting primary activities. They can be used as a basis for making data architecture which is the entities of application architecture. At last, technology architecture is designed to describe technology needed to provide environment for data application. The plan of implementation is the activity plan made to implemented architectures by enterprise.

This study aims at identifying the effect of the millennial generation’s perceptions regarding risks, security, and trust in the Internet when utilizing e-government services. A total of 291 data items were collected through online surveys and this information was analysed quantitatively with the SEM method by employing the Smart PLS application. The confidence of this generation in applications is observed to be influenced by software quality and trust in the internet, but not information quality and faith in the government. Furthermore, trust in the internet is unaffected by internal risk, while the intention to use this medium is influenced by reliance on applications and also affected user behaviour.

Kribo.id merupakan salah satu usaha yang bergerak dibidang penjualan sayur dan pangan secara online. Sesuai dengan namanya Kribo.id telah memanfaatkan teknologi informasi dalam menjalankan kegiatan operasional dan melayani konsumennya. Penerapan sistem informasi di Kribo.id belum pernah dilakukan pengukuran terhadap kinerja teknologi informasi yang ada. Terdapat banyak metode untuk melakukan pengukuran suatu kinerja, salah satunya adalah metode IT Balanced Scorecard. Penggunaan metode ini dikarenakan metode ini dapat memberikan gambaran kinerja sistem informasi berdasarkan empat perspektif yaitu perspektif kontribusi perusahaan, perspektif orientasi pengguna, perspektif penyempurnaan operasional dan perspektif orientasi masa depan. Tujuan penelitian ini adalah melakukan pengukuran kinerja sistem informasi pada Kribo.id menggunakan IT Balanced Scorecard dan membuat rekomendasi perbaikan terhadap kinerja sistem informasi sesuai dengan hasil pengukuran yang dilakukan. Hasil penelitian menunjukkan bahwa Kribo.id pada keempat perspektif berkategori cukup.