This paper investigates the impact of organizational deviance and coworker envy on workplace ostracism. It also assesses the effect of workplace ostracism on knowledge hiding and turnover intent and tests the interaction role of job tension on such associations. PLS-SEM was utilized to analyze 591 responses collected from employees at Egyptian travel agencies-A. The findings articulated that ostracism was positively impacted by both organizational deviance and coworker envy. Additionally, ostracism at the workplace could substantially lead to hiding knowledge; however, there was no significant connection between ostracism and employees’ turnover intention. Moreover, job tension moderates the links between workplace ostracism and two dimensions of knowledge hiding behavior, namely evasive and rationalized hiding, and turnover intent. Theoretical and managerial implications are presented. Limitations and avenues for further academic work are highlighted.
This study investigates the influence of psychological contract breach (PCB) on work-related attitudes and behaviors (i.e., organizational cynicism, workplace incivility and work alienation) and employees’ emotional exhaustion. It also examines the direct association between these attitudes and behaviors and emotional exhaustion as well as investigating how mindfulness moderates these associations. Based on a quantitative approach, data were collected from 437 employees of Egyptian travel agencies. The PLS-SEM analysis revealed that PCB positively affects employees’ emotional exhaustion and job-related attitudes as well as behaviors, which consequently impact their emotional exhaustion. The findings indicated that the effect of organizational cynicism, workplace incivility, and work alienation on emotional exhaustion is weaker with higher levels of mindfulness and greater with lower levels of mindfulness. Besides its theoretical contributions, this paper presents substantial practical insights and managerial implications for managers of travel agencies regarding the outcomes of PCB. Limitations and future research are also given.
Drawing on social exchange theory (SET), this study aims to investigate the impact of hotel brand experience (HBE) on developing customer citizenship behaviors (CCBs). A total number of (500) valid questionnaires were collected using convenience sampling to test the measurement model and hypotheses using SmartPLS 4.0.8.2. The results show that hotel brand experience dimensions have a significant impact on CCB, except for hotel location. Hotel staff competence, Hotel website, and social media, guest-to-guest experience, and hotel stay affected CCB, respectively. Thus, these findings help both academics and hotel managers. For academia, the research extends the growing literature that is concerned with experience branding. Moreover, researchers are encouraged to explore other variables that impact CCB directly or indirectly by mediating other variables. For hotel managers, these results will help them when they are tailoring their branding strategies, and the result will guide them to focus their effort on critical dimensions of their hotels' experiences.
Purpose: We examined whether investor sentiment affects the volatility of the Egyptian exchange. While examining this relationship, we also test whether stock market liquidity is the channel than can affect the relationship between investor sentiment and Egyptian exchange volatility.Methodology: This study adopted the positivism philosophy, quantative method, and deductive approach. In addition, we collect secondary data from the financial statements of the listed companies on the EGX 100 comprise the study's population. After excluding statements from banks and financial institutions and relying solely on the consolidated financial statement, the sample consists of 305 observations from 76 firms. The data was analyzed to verify if the time series is a stationary time series or not by using Dick-Fuller test and GARCH model. Then, we use the correlation matrix coefficient and descriptive statistics to describe the data. Finally, the research model was validated with structural equation modeling (SEM).Findings: Results of the study found a significant negative relationship between investor sentiment and stock market volatility. Besides, stock market liquidity partially mediates the relationship between investor sentiment and stock market volatility.
Recommendations and Further Direction:Based on the results, this study presents recommendations that could help to improve the performance of the Egyptian exchange. Also, it offers some directions for future research.
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