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Objetivo: discutir sobre a incivilidade no processo de trabalho dos profissionais de enfermagem. Para isso, foram elaborados pontos norteadores para apoiar a reflexão do estudo, sendo eles: a civilidade e a incivilidade no trabalho e a incivilidade no trabalho da enfermagem. Desenvolvimento: A incivilidade não é um comportamento recente na enfermagem, é denominada como uma hostilidade ou violência horizontal, descrita como comportamento hostil, agressivo, por um enfermeiro ou grupo de enfermeiros, em direção a outro enfermeiro ou a um grupo, por meio de disputas internas, atitudes como rudeza ao falar com colega, resposta sarcástica, desrespeito às confidências e à privacidade. Conclusão:  o comportamento incivil faz parte da rotina diária dos profissionais de enfermagem, causando prejuízo tanto para os trabalhadores como para a instituição de saúde. Torna-se importante que esse assunto seja amplamente discutido nas instituições, com foco na redução da incivilidade entre os enfermeiros e demais profissionais da saúde.Descritores: Incivilidade; Trabalho; Enfermagem; Hospital; Saúde do trabalhador. Objective: To discuss the incivility in the work process of nursing professionals. For this, guiding points were elaborated to support the reflection of the study, namely: civility and work incivility and nursing work incivility. Development: Incivility is not a recent behavior in nursing, it is termed as horizontal hostility or violence, described as hostile, aggressive behavior by one nurse or group of nurses toward another nurse or group through disputes. internal, attitudes such as rudeness in talking with colleague, sarcastic response, disrespect for confidentiality and privacy. Conclusion: Incivil behavior is part of the daily routine of nursing professionals, causing harm to both workers and the health institution. It is important that this issue be widely discussed in institutions, focusing on reducing incivility among nurses and other health professionals.Keywords: Incivility; Job; Nursing; Hospital; Worker's health. Objetivo: Discutir la incivilidad en el proceso de trabajo de los profesionales de enfermería. Para esto, se elaboraron puntos de guía para apoyar la reflexión del estudio, a saber: civilidad e incivilidad laboral e incivilidad laboral de enfermería. Desarrollo: La incivilidad no es un comportamiento reciente en enfermería, se denomina hostilidad o violencia horizontal, descrita como comportamiento hostil y agresivo por una enfermera o grupo de enfermeras hacia otra enfermera o grupo a través de disputas. internas, actitudes como la grosería al hablar con un colega, la respuesta sarcástica, la falta de respeto a la confidencialidad y la privacidad. Conclusión: el comportamiento incivil es parte de la rutina diaria de los profesionales de enfermería, causando daño tanto a los trabajadores como a la institución de salud. Es importante que este tema sea ampliamente discutido en las instituciones, enfocándose en reducir la incivilidad entre las enfermeras y otros profesionales de la salud.Palabras clave: Incivilidad; Trabajo; Enfermería; Hospital; Salud del trabajador.

The main objective of this study was to evaluate the association between job satisfaction and accidents at work among nursing professionals in the hospital area in the interior of Minas Gerais. This was a descriptive-analytical cross-sectional study with a quantitative approach, with data collected in 2018. Data collection was used to characterize the workers and the Job Satisfaction Questionnaire S20 / 23, validated to Brazil. Statistical tests were applied. It was evident that of the 451 participants in this study, the majority were nursing technicians, female, between the ages of 19 and 39, married / companions, without children, Catholics, working in the morning, in the wards of hospitalization, fulfilling 36 hours a week, with up to 5 years of training and performance in the hospital and family income between a salary and a half to three minimum salaries, this being his only job. These amounts corresponded to R$ 1431.00 to R$ 2862.00 on the date of collection. A minority has been injured in the last twelve months, and this occurred mainly in the afternoon. In general, the workers reported the accidents and reported their bosses to them; the main type of accident was "with body fluids", followed by those with sharp objects, being the lack of attention of third parties and training, the reasons for these occurrences. Most of the accident victims did not leave nor had sequels due to these accidents. The average satisfaction of nursing workers was high, and the Inner Work Satisfaction and Physical Environment dimensions were the most relevant, followed by Satisfaction with Hierarchical Relationships, demonstrating the considerable job satisfaction of nursing professionals. There was a significant association between Accidents at work and nursing profession time and the time spent in the hospital. There was an association between job satisfaction and the Catholic religion, the existence of children, the professional category of nurses and specialized sectors such as Intensive Care Unit, Hemodialysis and Surgical Center. The association between satisfaction and occurrence of an occupational accident has not been proven. Identifying actions that promote satisfaction in hospital work can positively influence the final quality of care offered by nursing workers, productivity and physical and mental health of these people.

Estudo reflexivo: as influências da síndrome pré-menstrual na vida laboral das mulheres Reflective study: the influences of premenstrual syndrome in the working life of women