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State Civil Servants Apparatus (ASN) have to be more integrity, professional, neutral and capable to carrying out a public service to the community. It was an important one that can be optimized through development of human capital. Based on previous research investigated role of Human Capital towards Services and performance of Public Service, shows that staff and head divison level only has moderate degree of human capital. While, Emotional Capital was a most dominan aspect in Human Capital. Otherwise, Social Capital aspects results in the low level. It comes with consequences to optimized them through psychological intervention with group Employee Coaching and Counseling Program (ECCP). This study was action research, experimental one group preteset and postest design. The result shows that ECCP was contribute effectively to enhance Human Capital, particularly in Emotional Capital optimization.

AbstrakFaktor-faktor yang diduga terkait dengan rendahnya kinerja pelayanan publik adalah kecenderungan kepemimpinan pejabat publik yang tidak berorientasi pada pelayanan dan iklim organisasi yang kurang kondusif. Tujuan penelitian ini adalah untuk mengetahui pengaruh kepemimpinan pelayan dan iklim organisasi terhadap kinerja pelayanan publik. Penelitian kuantitatif eksplanasi kuantitatif ini menggunakan kuisioner yang disebarkan kepada 200 Pegawai Negeri Sipil pada Pemeritah Kota Bekasi yang diperoleh melalui teknik sampling random stratifikasi. Penelitian ini menemukan adanya pengaruh yang positif signifikan kepemimpinan pelayan dan iklim organisasi terhadap kinerja pelayanan publik dan pengaruh kepemimpinan pelayan terhadap kinerja pelayanan publik melalui iklim organisasi. AbstractThe factors thought to be related to the low performance of public service leadership was the tendency of public officials who were not service-oriented and less conducive organizational climate. The purpose of this study was determined the effect of servant leadership and organizational climate on the performance of public services. This quantitative explanation of quantitative research using questionnaires technique distributed to 200 Civil Servants to the Government of Bekasi City through stratified random sampling technique. This study found out a significant positive effect of servant leadership and organizational climate on the performance of public service and the effect servant leadership on the performance of public services through organizational climate.

Implementation of character education based on local wisdom has been implemented in Purwakarta through Sundanese architecture of education buildings, government and public places. Purwakarta also has a policy about 7 special days of education. This research method is descriptive with qualitative approach. Researchers conducted SWOT analysis from character education program based on local wisdom at Junior High School in Purwakarta. Research located at SMPN Kahuripan Purwakarta. Analysis from the research is use to make principes of management by George Terry, including planning, organizing, actuating, and controlling. The methods researc are observation, interview, and quetionaire. The research find that the main obstacle that needs attention is the teacher's readiness / skill. In this case workshops can be conducted to assist teachers about the curriculum, in terms of reducing character education programs based on local wisdom in their respective subjects. Basically they have a positive assessment, it's just a constraint on the application.

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