In the past several years many organizations have initiated enterprise-wide information management systems projects, using such packages as SAP, Peoplesoft, and Oracle. These projects often represent the single largest investment in an information systems project in the history of these companies, and in many cases the largest single investment in any corporate-wide project.These enterprise-wide information management systems projects bring about a host of new questions. Some of these questions and issues are:.How are these projects justified? .Do firms need to change their fundamental business processes, organizational structures, and business strategies to fit the package? .What are the technical challenges associated with implementing a large-scale package such as SAP? .What is the best way to implement a large-scale package: To work through the organization unit-byunit? Or to use a cross-functional approach? .What are the critical success factors in the implementation of a large-scale package? .What are the implications of these projects for the skill and knowledge requirements of the IT workforce? This paper will provide case studies of seven organizations implementing enterprise-wide information management systems projects and will provide insight into each of these questions based upon their experiences.
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