A huge number of informal messages are posted every day in social network sites, blogs and discussion forums. Emotions seem to be frequently important in these texts for expressing friendship, showing social support or as part of online arguments. Algorithms to identify sentiment and sentiment strength are needed to help understand the role of emotion in this informal communication and also to identify inappropriate or anomalous affective utterances, potentially associated with threatening behaviour to the self or others. Nevertheless, existing sentiment detection algorithms tend to be commercially-oriented, designed to identify opinions about products rather than user behaviours. This article partly fills this gap with a new algorithm, SentiStrength, to extract sentiment strength from informal English text, using new methods to exploit the de-facto grammars and spelling styles of cyberspace. Applied to MySpace comments and with a lookup table of term sentiment strengths optimised by machine learning, SentiStrength is able to predict positive emotion with 60.6% accuracy and negative emotion with 72.8% accuracy, both based upon strength scales of 1-5. The former, but not the latter, is better than baseline and a wide range of general machine learning approaches.

Altmetric measurements derived from the social web are increasingly advocated and used as early indicators of article impact and usefulness. Nevertheless, there is a lack of systematic scientific evidence that altmetrics are valid proxies of either impact or utility although a few case studies have reported medium correlations between specific altmetrics and citation rates for individual journals or fields. To fill this gap, this study compares 11 altmetrics with Web of Science citations for 76 to 208,739 PubMed articles with at least one altmetric mention in each case and up to 1,891 journals per metric. It also introduces a simple sign test to overcome biases caused by different citation and usage windows. Statistically significant associations were found between higher metric scores and higher citations for articles with positive altmetric scores in all cases with sufficient evidence (Twitter, Facebook wall posts, research highlights, blogs, mainstream media and forums) except perhaps for Google+ posts. Evidence was insufficient for LinkedIn, Pinterest, question and answer sites, and Reddit, and no conclusions should be drawn about articles with zero altmetric scores or the strength of any correlation between altmetrics and citations. Nevertheless, comparisons between citations and metric values for articles published at different times, even within the same year, can remove or reverse this association and so publishers and scientometricians should consider the effect of time when using altmetrics to rank articles. Finally, the coverage of all the altmetrics except for Twitter seems to be low and so it is not clear if they are prevalent enough to be useful in practice.

Sentiment analysis is concerned with the automatic extraction of sentiment-related information from text. Although most sentiment analysis addresses commercial tasks, such as extracting opinions from product reviews, there is increasing interest in the affective dimension of the social web, and Twitter in particular. Most sentiment analysis algorithms are not ideally suited for this task because they exploit indirect indicators of sentiment that can reflect genre or topic instead. Hence, such algorithms used to process social web texts can identify spurious sentiment patterns caused by topics rather than affective phenomena. This article assesses an improved version of the algorithm SentiStrength for sentiment strength detection across the social web that primarily uses direct indications of sentiment. The results from six diverse social web data sets (MySpace, Twitter, YouTube, Digg, Runners World, BBC Forums) indicate that SentiStrength 2 is successful in the sense of performing better than a baseline approach for all data sets in both supervised and unsupervised cases. SentiStrength is not always better than machine learning approaches that exploit indirect indicators of sentiment, however, and is particularly weaker for positive sentiment in news-related discussions. Overall, the results suggest that, even unsupervised, SentiStrength is robust enough to be applied to a wide variety of different social web contexts.

Despite citation counts from Google Scholar (GS), Web of Science (WoS), and Scopus being widely consulted by researchers and sometimes used in research evaluations, there is no recent or systematic evidence about the differences between them. In response, this paper investigates 2,448,055 citations to 2,299 English-language highly-cited documents from 252 GS subject categories published in 2006, comparing GS, the WoS Core Collection, and Scopus. GS consistently found the largest percentage of citations across all areas (93%-96%), far ahead of Scopus (35%-77%) and WoS (27%-73%). GS found nearly all the WoS (95%) and Scopus (92%) citations. Most citations found only by GS were from non-journal sources (48%-65%), including theses, books, conference papers, and unpublished materials. Many were non-English (19%-38%), and they tended to be much less cited than citing sources that were also in Scopus or WoS. Despite the many unique GS citing sources, Spearman correlations between citation counts in GS and WoS or Scopus are high (0.78-0.99). They are lower in the Humanities, and lower between GS and WoS than between GS and Scopus. The results suggest that in all areas GS citation data is essentially a superset of WoS and Scopus, with substantial extra coverage.

The microblogging site Twitter generates a constant stream of communication, some of which concerns events of general interest. An analysis of Twitter may, therefore, give insights into why particular events resonate with the population. This article reports a study of a month of English Twitter posts, assessing whether popular events are typically associated with increases in sentiment strength, as seems intuitively likely. Using the top 30 events, determined by a measure of relative increase in (general) term usage, the results give strong evidence that popular events are normally associated with increases in negative sentiment strength and some evidence that peaks of interest in events have stronger positive sentiment than the time before the peak. It seems that many positive events, such as the Oscars, are capable of generating increased negative sentiment in reaction to them. Nevertheless, the surprisingly small average change in sentiment associated with popular events (typically 1% and only 6% for Tiger Woods' confessions) is consistent with events affording posters opportunities to satisfy preexisting personal goals more often than eliciting instinctive reactions.