This study aimed to investigate the association between psychosocial factors (i.e., job demand, decision latitude, social support, physical environment, and personal risk factors), work-related musculoskeletal disorders (WRMDs), and productivity as measured by workers' perceived absenteeism. Data were collected from the selected administrative workers (administrative assistant) and analyzed using cross tabulation. The results indicate that all psychological factors are not significantly associated with WRMDs, except for the association between personal risk factors and hip/thigh disorders. Subsequently, WRMDs do not significantly contribute to explaining absenteeism. The managerial and research implications of this study are deliberately discussed.
Physical activity is essential for health protection and disease prevention. However, university students are more willing to spend more time studying than participating. Research has shown in recent years that barriers lead to the lack of young adults' involvement in physical activity. This paper mainly aims to investigate differences in attributes towards the engagement of students in physical activity. A cross-sectional survey of undergraduate students was carried out at selected faculties. A self-administered questionnaire was constructed from established questionnaire. There were 28 elements to be evaluated at this point under internal and external attributes. A questionnaire was created, asking respondents to rate on a 5-point scale the attributes that affect physical activities. A total of 361 respondents was valid for data analysis with 72.6% females and 27.4% (99) males. Comparison analysis was then used to examine the differences in mean scores between active and less respondents. Both external and internal barriers in physical activity were found statistically significant difference in mean scores. External barriers in physical activity were higher values of mean score compared to internal barriers. Lack of time due to social and family responsibilities was considered as most important barriers in physical activity. Future research at large scale and targeting other population are needed to help nation achieved SDGs 2030 concerning improving healthy lifestyle and promote well-being for all at all ages.
Healthcare service quality has been extensively studied over the past few decades. However, the topic remains imperative as it is the main contributor to patients’ satisfaction. It is considered as the yardstick to examine the desired service level that should be delivered to patients. Due to its importance, research was initiated to examine the influence of healthcare service quality on patients’ satisfaction by looking at the moderating effect of trust. The study was conducted in UiTM Selangor, Malaysia, involving 1,894 respondents who have experienced using the healthcare service provided by the institution. Based on the multiple regression analysis, all dimensions of healthcare service quality, namely reliability, assurance, tangibles, empathy and responsiveness, are significant to influence satisfaction and behavioural intention of patients. For satisfaction, trust moderates the relationship between empathy and satisfaction. For behavioural intention, trust moderates the relationship between tangibles and behavioural intention and the relationship between empathy and behavioural intention. The implications of the study are highlighted in this article.
Job satisfaction is the most common topic of research, but it is still relevant as most problems in the workplace are related to employees’ job satisfaction. The same problem is also prevalent those working in higher educational institutions. Due to this concern, the present study was conducted among 163 academics in private colleges in Kuantan, Pahang, Malaysia. Based on the result of factor analysis, it was found that job satisfaction of academics can be divided into four dimensions; career and salary satisfaction, creativity satisfaction, administration satisfaction and attitudinal satisfaction. Factors that significantly influence the dimensions of job satisfaction are flexible work arrangement, salary and promotion. All these three factors significantly influence career and salary satisfaction and administration satisfaction. Promotion on the other hand leads to creativity satisfaction. And, salary contributes to attitudinal satisfaction. The findings of the study indicate the importance of flexible work arrangement and compensation on academics’ satisfaction, thus, the management should consider these aspects when planning for the work schedule and career development of the academics in the institutions of higher learning.
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