Purpose: The purpose of the research reported in this article is to understand how refugees learn to engage with a complex, multimodal information landscape and how their information literacy practice may be constructed to enable them to connect and be included in their new information landscape. Methodology: The study is framed through practice and socio-cultural theories. A qualitative research design is employed including semi-structured face-to-face interviews and focus groups which are thematically analysed through an information practice lens. Findings: Refugees encounter complex and challenging information landscapes that present barriers to their full participation in their new communities. Social inclusion becomes possible where information is provided via sharing through trusted mediators who assist with navigating the information landscape and information mapping, and through visual and social sources. Research limitations/implications: The study is local and situated and therefore not empirically generalizable. It does however provide rich, deep description and explanation that is instructive beyond the specific research site and contributes to theory building. Practical implications: The study highlights the role, and importance, of social and visual information sources and the key role of service providers as mediators and navigators. Governments, funders and service providers can use these findings to inform their service provision. Originality/value: This is an original research paper in which the results provide practical advice for those working with refugees and which also extends theories of information literacy practice as an information practice.

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There is a paucity of research examining the everyday-life information seeking of young people, especially investigating the role that the news media has in providing information to young people for use in their everyday lives. A qualitative, interpretivist approach is adopted, involving 34 students, ages 18 to 25, from an Australian university. First, 20 students were interviewed about their news seeking (including topics and sources). Then 14 students participated in verbal protocol analysis, which involved a series of tasks concerning online and print newspapers. Lastly, students were interviewed about how they sought everyday-life information and whether they thought that they had incidentally acquired or encountered information on everyday-life topics in online or print newspapers in the recent past. Findings indicated that, contrary to expectations, traditional print media still played a role for young people, and social media were perceived as important for communication with friends, rather than for news gathering. Purposeful information seeking was more likely to occur online, but both print and online newspapers retained an incidental role in providing information to students for their everyday lives. Participants used a range of media to suit their particular needs and purposes. Thus, access to a wide variety of sources is important for everyday-life information seeking (ELIS) by young people.

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