Universities' identities and institutional images are showcased on their websites to the rest of the world. Nowadays, many university websites (UW)s have been well-investigated for usability improvement for all users in general. This study aims to review the publications indexed in the Scopus database in 2021 using the search term 'University Websites' and to synthesize the main information being discussed in the manuscripts. Two main reasons why only papers published in 2021 were selected for this study. Firstly, in terms of the number of publications (N = 456) indexed in Scopus from 1996 to 2021, the 2021 publications are the most recent complete year. Secondly, 2021 topped the list of publications along with 2020. For the year 2021, a total of 58 publications were found in the Scopus database as of February 26, 2022. After screening all the papers, only 39 papers were used for this quantitative analysis. The present systematic review presented three major trends. Firstly, the publications on the UWs are expected to be higher in near future aligned with the speed of Industry 4.0 development worldwide. Secondly, there is a total of 24 countries and 1 region (Latin America) found in this review, with Indonesia leading the list with 8 publications. Thirdly, all the papers aimed to identify the obstacles and recommended ways and room for future improvements for all users regarding their UWs. This review paper highlighted the importance of having effective and up-to-date websites from social and economic viewpoints. It can be synthesized here that continual improvements in the knowledge of the effective usability of a UW can sustain a university's reputation and ranking ultimately.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.