green nitrogen is one of the nitrogen service brands in indonesia available at some pertamina gas stations. the purposes of this research were to examine the effect of consumer knowledge, product quality, and consumer trust on customer loyalty, and to formulate strategies to increase consumer loyalty. this research used structural equation Model (seM) analytical tool. the result indicated that factors affecting green nitrogen consumer loyalty were sequentially starting from the highest R-Square value with the most significant effect was consumer trust with a weight of 0.371; then, the product quality with a weight of 0.136, and consumer knowledge with a weight of 0.093. The results of t values indicated that consumer knowledge and product quality have no significant effect on consumer loyalty. The process of consumer loyalty is affected by how much trust the consumers have on green nitrogen's reputation and responsibilities in dealing with claims proposed by consumers compared with the elements of product quality and consumer knowledge. therefore, green nitrogen needs to create a platform to accommodate complaints, claims, and suggestions from its consumers so that the consumers feel satisfied with the services provided.

As a system of communication, language has literal and figurative meanings. In the case of literal language, words are used to express meaning as defined, while in the case of figurative language, words are used to provide room for interpretation. A profound contemplation done by some linguists shows that Holy Qur’an uses two kinds of meanings, they are haqiqi (literal language) and majazi (figurative languages). In this case, metaphors or figurative language is used as a persuasive device to strengthen Muslims’ faith in God and convince disbelievers to believe in God.

The heterogeneous, rich and unique social cultural background of Indonesiahas routinely become a hidden agenda of hate speech, intolerance, cultural conflicts, and group friction leading to disharmony. Educational intervention is believely needed to address the issue of tolerance. This article aims to investigate ten young students’ experiences with their narration during the creative process of peace-themed Digital Storytelling (DST). By employing a narrative research paradigm, the study reveals the students’ thoughts during the creative DST process. The students’ statements, picture selection, and syntax served as the primary data. Applying Braun and Clark’s thematic analysis, the parameters of peaceful literacy included the commitment to one nation, tolerance, non-violence, and acceptance of various cultures and traditions. The results of this study on the students’ narratives indicated that these young people were peaceful literary agents who use their voices to speak about the importance of upholding cultural traditions, and respecting and accepting others. The study offers a novelty in terms of methods by using a narrative design to narrate the youngsters’ voice related to peace literacy, and in empirical contribution as the supplement to support the national curriculum as well as the implementation of peace-themed peace literacy in educational context.

Assessment is a pivotal endeavor where the teacher can provide feedback, evaluation and solutions on students’ learning so that the teacher can find out the level of students’ understanding of the lesson that has been taught and see the abilities and difficulties faced by the students to determine what students need. Based on the current situation, the COVID-19 pandemic has led to changes in the learning system from offline learning to distance learning with online mode. In response to this, teachers and students need to adapt to the online mode of teaching and learning process. To fill this gap, the current study aims to explore the way of English teachers in conducting formative assessments related to students’ proficiency during distance learning. Designed in narrative research, data are garnered through semi-structured interviews with three Indonesian English teachers of senior secondary school. The interview seeks to explore the methods or strategies of English teachers towards online formative assessment during distance learning. The results of this study indicate that formative assessment during distance learning is carried out online with one or more combinations of language skills.

The tradition of memorizing the holy Quran cannot be separated from the people of Benda, Sirampog. For them, memorizing the holy Quran is a thariqoh (a particular way) to be a lofty man to get close to God (Allah). This tradition is inherited from family institution and teacher-student circle. This research shows that when this tradition creates a group of people who memorized Quran, the organization of Quran memorizer in one organization has a positive impact for their existence. Through this organization, they have a chance to develop a social and economic network to empower themselves. As a result, their opportunity to get a social and economic benefit is bigger than before. This research also found that, the power of a leader of this organization can support and facilitate the life of the tradition of Quran memorizer