Managers can use the Hybrid Model Matrix to decide when to use design thinking, Lean Startup, or Agile with Stage-Gate to boost new product development.

Against a pandemic, speed is crucial, and open innovation (OI) helps to empower the human capital distributed around the world to tackle the disease and to launch rapid testing of possible solutions. This article aims at showing an OI program - called “TEN” Transform Emergency Now! - ideated and developed by the University of Bologna to identify, design, and implement useful solutions to tackle specific issues coming from pandemics. With an action research-innovation management approach, the University developed two iterations to identify what elements to take into account to define a program that works for this effort. In TEN, Frugal Innovation (FI) principles were injected in a 10 days hackathon to favor the use of locally available resources and raw materials and exclude non-essential features. Results show that Frugality can become an element of OI by (1) pushing the team towards basic functionality and minimal features of the solutions and low-cost implementation. (2) Designing, in parallel with the solution, an ‘implementation network’, with a specific process design and program's organizational perspective. We believe that TEN has the potential to be an OI approach designed for emergencies.

The paper presents “OPER.TEN”, a 10 days program that hybridized Human Centered Design (HCD) with Open innovation (OI), developed in response to the Covid-19 pandemic. The program adapted a HCD methodology so that the design teams could face the challenges of designing during a pandemic, such as relying on remote interactions only.  Methodological challenges are presented as well as tools and methods developed to overcome those challenges. To ensure fast implementation of the results, the HCD methodology was hybridized with pillars of OI by involving stakeholders of the territory that could participate with implementation capacity. The final network involved Universities, Companies, Municipality, and Government. After the design phase, 3 of 4 solutions were successfully implemented in 40 days. Results report how to hybridize a HCD with OI to push rapid implementations.

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Although it's human centered focus, design thinking has proven to be effective also in technology-driven projects, both in education and business. Yet, scant research has investigated whether and how design thinking might be leveraged to find new opportunities based on emerging technologies and design new innovation concepts accordingly. To address this gap, we employed an Action Innovation Management Research framework and co-designed a program called Tech to Market with Oper.Space, the design factory for Open Innovation of the University of Bologna. We ran 5 iterations of the program from October 2018 to December 2022, in which we conducted 52 interviews, observed 10 presentations, and held 10 meetings with the main stakeholders involved. Our results show how to apply design thinking to find and design a suitable application for a given technology, contributing to the ongoing conversation about the implementation of design thinking in technology-driven projects.