Digital competency is the ability of an individual to successfully navigate through the abundance of digital information available on the Internet. Coincidently, the rise of digital competency leads to the significant importance of referencing competency, which is the knowledge, skills, and ability to properly manage digital resources. However, much focus has been given towards competency assessment rather than studying the determinants and impacts of referencing competency. Additionally, fewer studies have focused on the influence of demographic profiles on referencing competency and its subsequent impacts. Therefore, the purpose of this study is to investigate the interrelationship between demographic profiles, referencing competency, and individual performance in the context of Malaysia. To answer the research question, a quantitative study was conducted. The instrument was developed, pre-test, and pilot test, before actual data collection. A total of 394 valid responses was received and analysed using Statistical Package for Social Sciences version 26.

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Referencing competency is the knowledge, skills, and ability to use, edit, and disseminate different types of referencing standards and referencing software. Referencing competency helps to improve the quality of publication through proper citation and references. However, there is a scarcity of knowledge on the level of impact of referencing competency towards individual performance especially among undergraduate students. Therefore, the purpose of this study is to determine the level of individual performance in the context of referencing competency. A quantitative research instrument was developed, pretested, sent for pilot study before been analysed based on descriptive analysis using Statistical Package for Social Sciences (SPSS) version 26. The result shows that the respondents have a moderate level of task productivity and task satisfaction.

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