Nonprofit organizations (NPOs) face great challenges in attracting and retaining volunteers due to the short-term nature of most voluntary posts. This study examines the mediating effect of job satisfaction on the relationship between servant leadership and volunteer retention and organizational citizenship behavior in NPOs among university students in the context of a developing nation. The Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach reveals that job satisfaction is the most important predictor of volunteer retention in NPOs. Moreover, the significantly mediating effects of job satisfaction on the relationship between servant leadership and volunteer retention and organizational citizenship behavior in NPOs is evinced. Volunteers report being highly satisfied with the NPOs’ communication of their vision and mission and confirm that they are provided with support networks when volunteer-related problems occur and when they are autonomous in fulfilling their volunteer assignments.

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To date, there are many materials available to students in supporting their learning activities. The materials are provided according to the syllabus at their place of study. This study aims to look at the behavior of the students on the technical modules provided by looking at the factors that are considered to facilitate the handling and use of the modules. Quantitative research is used by distributing a set of questionnaires to students at Universiti Teknologi MARA. Respondents consisted of 322 students from four campuses that measure their behavior and factors contributing to the use of the module. Perceived ease and perceived usefulness factors are identified as an essential element in understanding user behavior. The findings suggest that students' perceptions about the perceived usefulness and observed ease of using modules affect them to use this module. The findings show that lecturers should play their role to improve student perceptions on the use of this module which will contribute to success in the implementation of the module.

Tax compliance has not been easy for any government across the globe. The numbers of eligible taxpayers did not comply with their tax obligations annually. There are a number of past researches that prove the association of attitude towards tax compliance behaviour. Having said that, this study interested in examines the influence of taxpayers' attitudes towards their tax compliance behaviour. This quantitative research uses a self-administered questionnaire as its medium of data collection. There are 120 civil servants in Selangor who participated as respondents. The findings of the data revealed a moderate relationship between attitude and tax compliance behaviour.