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The purpose of this study is to examine the relationships among electronic Word of mouth (eWOM), service quality, brand image, and satisfaction in tourism industry. The questionnaire was distributed to 80 respondents who had experience with social media online. The research data and hypothesis are analyzed by using Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The findings show that eWOM has a positive influence on brand image and satisfaction. In addition, the results also find the significant relationship between service quality and satisfaction. For managerial implications, this study suggests that managers should keep track of online consumer reviews and give timely solutions.

Introduction Combination of chemotherapy and radiation are the treatment of choice in advance stage of nasopharyngeal cancer. Cisplatin-based chemotherapy is a regiment of choice in those cases. Several studies show that cisplatin-based chemotherapy affect renal function. Aims of the study to evaluate and compare the renal function before and after chemotherapy through comparing the blood urea nitrogen and creatinine serum level in patients with nasopharyngeal cancer who receive cisplatin and paclitaxel chemotherapy. Methods Design of this study is before and after using medical records data in West Nusa Tenggara General Hospital in Lombok. Result There were 33 patients who fulfill the inclusion and exclusion criteria in this study. Most of the patients are male with male and female ratio 3:1. The youngest patient age is eight years old, on the other hand, the oldest is 70 years old with the average age 46,6 years old. According to histopathology finding, on this study researcher didn't found WHO type I and most the patients were WHO type III (89,9 %). The mean blood urea nitrogen concentration before chemotherapy is 25,00 and after the treatment 33,33 with the p-value 0,01 with the paired t-test. On the other hand, creatinine serum level before and after chemotherapy consecutively 0,99 and 1,10. p-value 0,15, or there is no significant difference. Conclusion Blood urea nitrogen and creatinine serum are increase after cisplatin-based chemotherapy. However, only BUN has a significant difference.

Abstrak Adanya wabah Covid-19 mengharuskan sistem pembelajaran di sekolah berbasis daring. Pada dasarnya, pembelajaran daring tentu menuntut peserta didik lebih mandiri dalam belajar dan perlu adanya bimbingan orang tua, terutama pada jenjang sekolah dasar. Upaya dalam mengetahui secara akurat, maka dilakukan penelitian untuk menguji pengaruh kemandirian belajar peserta didik  dan latar belakang pendidikan orang tua terhadap hasil belajar kelas IV. Tujuan penelitian ini yaitu untuk mengetahui pengaruh: 1) Kemandirian belajar peserta didik terhadap hasil belajar IPA, 2) Latarbelakang pendidikan orang tua terhadap hasil belajar IPA, 3) Kemandirian belajar peserta didik dan latarbelakang pendidikan orang tua terhadap hasil belajar IPA. Pendekatan yang digunakan berupa pendekatan kuantitatif dengan teknik regresi ganda. Metode pengumpulan data dilakukan dengan teknik observasi, angket, dan dokumentasi. Hasil penelitian menunjukkan: 1) Tidak terdapat pengaruh antara kemandirian belajar peserta didik terhadap hasil belajar IPA  kelas IV, dengan nilai koefisien sebesar 0,342 dan Sig 0,108 > 0,05 dengan kontribusi sebesar 1,02%, 2) Tidak terdapat pengaruh antara latarbelakang pendidikan orang tua terhadap hasil belajar IPA kelas IV, dengan nilai koefisien sebesar -0,101 dan Sig 0,624 > 0,05, 3) Tidak terdapat pengaruh antara kemandirian belajar peserta didik dan latarbelakang pendidikan orang tua terhadap hasil belajar IPA kelas IV, dengan nilai nilai Fhitung sebesar -0,101 < Ftabel 3,44 dan Sig 0,624 > 0,05.