The issue of personal potential mobilization to solve the problems in future professional activities of the University graduates with self-control method is discussed. The implementation of the competence approach in the higher education system is associated with the search and use of methods and techniques for effective independent study. The purpose of our research is to determine the place of self – control method in the learning process. The study and questionnaire revealed a low level of self-control development and its rare use in the learning process.

The article is devoted to the study of the express delivery market in Ukraine. The subject of the study is courier and postal services that provide express delivery services. Based on the study of statistical indicators, a conclusion was made on the state of development of Ukraine's economy in 2020 and analysis of data from the National Bank of Ukraine, the International Monetary Fund, the Cabinet of Ministers of Ukraine analyzed forecast indicators for Ukraine's economy in 2021-2023. negative trends in the economy of Ukraine, the e-commerce market continues to grow rapidly as an alternative to self-employment in quarantine. The structure of the e-commerce market is studied, the model of the e-commerce market in Ukraine in 2019-2020 is built. The conclusion about emergence of a new niche in the market - food delivery is made. In order to analyze the express delivery market in Ukraine, a PEST analysis was conducted by political, economic, social and technological categories. The volume of the express delivery market in 2020 is studied. The growth indicators of the express delivery market are analyzed. The environment of the express delivery market in Ukraine is studied. It is determined that the largest market operator is Nova Poshta, which is active in the e-commerce market and in the C2C and B2B categories. Another market share is occupied by Ukrposhta, Intime, Mist Express, Delivery, which are Nova Poshta's biggest competitors. The rapid entry of operators such as Justin and Allo Express indicates low barriers to entry into the express delivery market. Using the model of Porter's 5 forces, the main threats of the transportation market were analyzed, which allowed to identify such threats as - the development of its own delivery of online retailers, the dynamic development of the market and the entry of new operators; low entry barriers, frequent increase in tariffs for services without improving the quality or expanding the portfolio of services, the possibility of losing financial licenses for transfers.

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The article is devoted to the development of theoretical and methodological recommendations for the automation of business processes of postal and courier services. The subject of the research is the logistics business processes of postal and courier services. On the basis of theoretical generalization, methods of analysis and synthesis the approaches of scientists to definition of essence and advantages of digitalization of business processes are investigated. Technical means of automation of logistics management system are considered. Scenarios for automation of logistics business processes are identified. Problems of introduction of modern ERP-systems at domestic enterprises, which consist in the existing monopoly on the market of software products and in the absence of a significant number of specialists working with one of the most popular information systems, are revealed. Therefore, it is determined that one of the optimal approaches to automation of logistics business processes of postal and courier services is the expansion and integration of the ERP-system to the developed specialized LMS modules. A model is proposed that aligns LMS software tools (modules) for postal and courier services with the relevant business processes. The developed model covers the following information flows: development of the operational plan, acceptance of the parcel, packing and grouping, transportation, sorting, courier delivery, parcel delivery. It is determined that the supply chain planning system is the basis of the transaction system and provides the planning of scenarios to meet demand, taking into account the limitations. The proposed model describes the following business processes – order management, inventory management, transport management, yard management, warehouse management, courier delivery management, logistics analytics. For each process the directions which will be subject to automation, their maintenance and essence are defined. It is established that digitalization of logistics processes provides new opportunities for postal operators to increase efficiency, improve speed and reliability, develop innovative products and services.

The article is devoted to the questions of finding ways to optimize the logistics system of postal and courier services by improving terminal complexes. It is determined that the terminal as an element of the logistics system and as part of the logistics chain forms the basic and technical requirements for the warehousing system. It is emphasized that changing consumer demands in the direction of reducing costs, increasing speed and expanding service requires a change in approaches to building a terminal system. It is established that terminals perform a significant number of functions, each of which requires consideration of such two important environmental factors as urbanization and increasing consumer demands. This requires a transition from the e-commerce model to the service center model. The article is proposed to move from the model of e-commerce to the model of the service center. Such advantages of the service model are determined : service of both business clients and consumers; availability of a sorting depot; mini fulfilment; minor automation that does not require increased implementation and maintenance costs. It is established that the planning of the terminal area is influenced by the following factors: size and geometry of the site, height difference in different parts of the territory, size and number of accepted vehicles, cargo volume for sorting and further storage, regulatory requirements of various government agencies. The advantages and disadvantages of such models of terminal organization are analyzed: the terminal with ring sorting and two-way loading; the terminal with linear sorting and one-way loading; the terminal with linear sorting and two-way loading; hexagonal terminal with ring sorting; L-shaped terminal with linear sorting and two-way loading; n-shaped terminal with linear sorting and three-way loading. Based on the proposed models, a terminal model is proposed, which will include the best structural elements of all the above models. The proposed model corresponds to the most flexible cargo handling system with double-sided loading, relatively lower sorting costs and increased capacity if necessary and a significant area for storage and assembly of shipments. The basic idea is to combine the processes of fulfilling and postal sorting in the project of one building, which reduces the processes in the supply chain and reduces the cost of construction of storage and terminal complex.