This study explored how culture shapes relationships in aged care and the extent to which the residential aged care sector supports a cohesive multicultural workforce. An exploratory methodology utilising semi-structured questionnaires collected data from 58 participants comprising: staff who provide direct care to residents; managers; and family members from six residential care facilities in Perth, Western Australia. Communication issues emerged as an over-arching theme, and included interpersonal communication, the effect of cultural norms on communication and the impact of informal and formal workplace policies relating to spoken and written language. Sixty percent of participants from a culturally and linguistically diverse (CaLD) background had experienced negative reactions from residents with dementia, linked to visible cultural difference. They used a range of coping strategies including ignoring, resilience and avoidance in such situations. CaLD participants also reported prejudicial treatment from non-CaLD staff. The findings highlight the need for organisations to incorporate explicit processes which address the multiple layers of influence on cross cultural communication: internalised beliefs and values; moderating effects of education, experience and social circumstance; and factors external to the individuals, including workplace culture and the broader political economy, to develop a cohesive multicultural workplace.
This article examines environmental narratives for their potential to contribute to the restoration of ecosystem health in areas recently degraded by agricultural activities, including Australian rural landscapes. Environmental narratives encompass oral environmental histories and other anecdotal sources of knowledge and perceptions that are bounded by the narrator's experiences, observations, and attachment to place. They are analogous to indigenous knowledge. Environmental narratives can make a significant contribution to ecological restoration. We argue that restoration ecologists should acknowledge the rigor of ecological knowledge gained through detailed observation of landscapes over lengthy time periods by nonscientists. Accordingly, we advocate a view of knowledge that permits multiple perspectives: local, indigenous, and scientific. Ecological restoration in fragmented agricultural landscapes is as much a cultural as a biophysical process. It requires an understanding of and respect for cultural attributes of landscapes, including the beliefs, values, and perceptions people hold about their local environment, such as a sense of loss felt for particular landscape components, features, or functions. Recent work in Australia shows environmental narratives emerging as a practical means of integrating these biophysical and cultural aspects in ecological restoration.
Introduction: Migrant care workers are a growing portion of the aged care workforce in high-income countries. This study investigated the impacts of acculturation stress on the well-being of migrant care workers. Method: A cross-sectional national survey was conducted among migrant care workers ( n = 272) across five Australian states and one territory using the Riverside Acculturation Stress Inventory (RASI) and Depression Anxiety Stress Scale (DASS 21). Results: Acculturation stress was high ( M = 38.4; SD = 14.1; 38.9% scored ≥40 out of 75), but respondents scored in the normal to mild ranges (85% to 93%) on the DASS 21 scale. Enrolled and registered nurses had the highest acculturation stress levels when compared with other occupational roles. Ethnicity, F(4, 254) = 11.0, p < .001; occupational roles, F(3, 254) = 3.0, p = .03; and self-reported English proficiency, F(1, 254) = 4.17, p = .04, were statistically significant. Conclusions: Addressing acculturation stress may improve job satisfaction and retention among migrant care workers.
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