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The Higher Education Institutions (HEIs) in India enhanced dependency on Information Communication Technology (ICT) based on G2C eGovernance applications persistently raised apprehension regarding cyber-attacks and breach of security. Objectives:The present study assesses the status of ambiguity and vulnerability pertaining to security aspects of HEIs G2C eGovernance web portals. Methods:Five prominent central and state HEIs i.e.

The present era of eGovernance is considered as technology-driven which enhance productivity along with amplified failure rates. The process, citizens,technology, and resources are the pillars of eGovernance but the emphasis is only upon technology which postulates for the development of updated integrated eGovernance model for accomplishing future requirements. Objectives:The present study endeavors to discover the diverse vital constructs to develop an integrated eGovernance model to augment efficiency and social influence. Methods: The NeSDA and OSI methodology are taken as a basis to extract constructs of eGovernance model and attained constructs and relative relationships ascertained through Exploratory and Confirmatory Factor Analysis (EFA and CFA). Structural Equation Modelling (SEM) is applied to develop and propose an integrated eGovernance model to augment efficiency and social influence. Findings: The empirical outcome illustrate the significant positive impact of eleven accumulated constructs on Intention to Use and Service Quality of the eGovernance initiative which ultimately augments efficiency and social influence of eGovernance initiatives. Novelty: The proposed model makes a significant contribution by integrating vital constructs on the basis of empirical outcomes and applies them to the context of the eGovernance. The suggested model will guide the policymakers and developers of eGovernance systems to focus on identified constructs to maintain and enhance efficiency and social influence. Keywords: Structural equation modeling; intension to use; social influence;competence; transparency; efficiency

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The present study comparatively analyzes digital governance services of Indian Higher Education Institutions (HEIs) from employees' perspective. Digital governance services of five prominent Indian HEIs established by central and state governments were analyzed empirically from employees' (back and front end digital governance service providers) perspective. Five dimensions were extracted on the basis of extensive literature review, models, NeSDA & UNDESA methodology and through Confirmatory Factor Analysis (CFA). Responses of 100 back and front end digital governance service providers, working at different levels in Central and State Universities of India, were collected through in-depth personal interviews and observation checklist. The study highlights the status of digital governance services and major factors liable for structural gaps. The study concludes that for sustainable digital governance, progressive services involvement of employees' must be ensured from planning phase. The outcome of the study would assist and guide the policy makers, developers and administrators of Indian HEIs to accredit the employees' perspective to achieve good and sustainable digital governance.