Organizational ConflictEgypt Air Demographic characteristics Management styles EmployeesThe effectiveness of individual employees, teams, and entire organizations depends on how they manage interpersonal conflict at work using the proper organizational conflict management style. This research attempt to examine the effect of the demographic characteristics of employees on recognizing the applicable organizational conflict styles in EGYPTAIR Airlines Company. This research pertains to the descriptive methodology with five-point Likert scale questionnaire and the agreement level ranges from strongly agree to strongly disagree. The researchers used frequencies, a One-way ANOVA test, and independent sample T-test statistics. It was implemented to gather the primary data from the sample of the research from 30 th March till 20 th June 2022. The sample of the research consisted of 447 employees and managers in EGYPTAIR Airlines Company. Results illustrated that there are no significant differences between all categories of demographic variables except the qualification in the dominating style of managing organizational conflict in EGYPTAIR Airlines.

Decision Making Process PESTEL FrameworkEmployees" Participation Egypt Air AirlinesThe decision-making process is one of the most important issues in the lives of individuals, groups, and organizations, it is a human function that requires a great deal of intellectual and emotional energy, which prompted researchers to study the decision-making process in its various aspects and dimensions. This research attempt to examine the impact of the demographic variables of employees on recognizing the decision-making process in EGYPTAIR Airlines. This research pertains to the descriptive methodology with a five-point Likert scale questionnaire and the agreement level ranges from strongly agree to strongly disagree. The researchers used frequencies, a One-way ANOVA test, and independent sample T-test statistics. The sample of the research consisted of 447 employees and managers in EGYPTAIR Airlines' sectors of commercial affairs, air hospitality, air operations, and the departments of air hospitality, hospitality training, product promotion, stations, customer service, marketing, and sales. It was found that qualification levels matter in decision-making, while gender, job experience levels, and income levels had no significant influence. In general, three out of four hypotheses were supported by the research. The researchers recommend that the administration of EGYPTAIR Airlines should organize workshops about cognitive skills to increase the consciousness of organizational decision-making.

Organizational Conflict Management Styles Decision Making EGYPTAIROrganizations are social systems that grow and expand, and their structure becomes more complicated due to the more unstable conditions, and making decisions becomes more challenging and difficult which could easily overpower any individual's ability. It may necessitate the most difficult exercise of judgment, rationality, and creativity, and involve a large number of stakeholders, competing goals, complex alternatives, significant uncertainty, and serious consequences which may lead us to an interpersonal conflict in workplace. This research attempts to examine the effect of organizational conflict management styles on decision making in EGYPTAIR Airlines. This research pertains to the descriptive methodology with five-point Likert scale questionnaire and the agreement level ranges from strongly agree to strongly disagree. The researcher used frequencies, percent, means, standard deviation, rank, attitude, and correlation analyses. It was implemented to gather the primary data from the sample of the research from 30th March till 20th June 2022. The sample of the research consisted of 447 employees and managers in EGYPTAIR Airlines. Results illustrated that there are no significant correlations between the styles for managing organizational conflict and the decision-making process.