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This article reports the experiences of 109 homeless people aged seventeen to twenty-five years in England who were resettled into independent accommodation during 2007/08. It focuses on housing, finances, employment and access to support services. After fifteen/eighteen months, 69 per cent of the young people were still in their original accommodation, 13 per cent had moved to another tenancy and 18 per cent no longer had a tenancy. Most were glad to have been resettled but found the transition very challenging, particularly with regard to managing finances and finding stable employment. The prevalence of debts increased substantially over time, and those who moved to private-rented accommodation had the poorest outcomes. People who had been in temporary accommodation more than twelve months prior to resettlement were more likely to retain a tenancy, while a history of illegal drug use and recent rough sleeping were associated negatively with tenancy sustainment.

In this chapter we present Interact-a project which builds questionanswering virtual humans based on pre-recorded video testimonies for Holocaust education. It was created to preserve the powerful and engaging experience of listening to, and interacting with, Holocaust survivors, allowing future generations of audience access to their unique stories. Interact demonstrates how advanced filming techniques, 3D graphics and natural language processing can be integrated and applied to specially recorded testimonies to enable users to ask questions and receive answers from virtualised individuals. This provides a new and rich interactive narrative of remembrance to engage with primary testimony. We briefly reviewed the literature of conversational natural language interfaces, discussed the design and development of Interact, including how we mapped the current proceedings of testimony and question answering session to human computer interaction, how we generated/predicted questions for each survivor using a lifeline chart, the 3D data capture process, generating 3D human, natural language processing, and argue that this new form of mixed reality is promising media to overcome the uncanny valley. Subjective and objective evaluation is also reported. The chapter is a longer version of a short paper presented at the ACM OzCHI conference (Ma, Coward and Walker, 2015).

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Urban sociologists are becoming increasingly interested in neighbourhood as a source of middle-class identity. Par ticular emphasis is currently being given to two types of middle-class neighbourhood; gentrified urban neighbourhoods of'distinction' and inconspicuous `suburban landscapes of privilege'. However, there has been a dear th of work on `marginal' middle-class neighbourhoods that are similarly `inconspicuous' rather than distinctive, but less exclusive, thus containing sources of `spoiled identity'. This ar ticle draws on data gathered from two `marginal' middle-class neighbourhoods that contained a par ticular source of `spoiled identity': social renters. Urban sociological analyses of neighbour responses to these situations highlight a process of dis-identification with the maligned object, which exacerbates neighbour differences. Our analysis of data from the `marginal' m idd le-class neighbourhoods suggests something entirely different and Goffmanesque. This entailed the management of spoiled identity, which emphasized similarities rather than differences between neighbours.