We make the communicative labor of illness credibility explicit by moving the concept of work into critical interpersonal theory to develop a grounded theory of credibility work. Synthesizing multi-disciplinary literature and drawing on interviews with 36 women in the United States whose health issues have been dismissed by health care providers, friends, and family, we forward a definition of credibility work, six postulates about its nature, and a broad typology of credibility work strategies. We then apply our theory to the data, contextualizing the strategies women engaged with their health care providers using the metaphor of a trial— building a case and presenting the case—and including the communicative double binds that accompanied their efforts. We discuss the theoretical and practical implications of this research, namely attention to the cultural, material, and embodied significance of communication labor endured to be believed, understood, and taken seriously for health issues.
This study investigated the longitudinal effects of written disclosure on physiological and communicative health outcomes for victims of severe relational transgressions in dating relationships. Participants were assigned to a two-step writing condition, a benefit-finding condition, or a control condition to write once a day for three consecutive days on the same topic. Testosterone and forgiveness communication were assessed twice over the course of one-month. The results demonstrate that conditional forgiveness levels were higher for participants in both experimental conditions than in the control condition, whereas neither of the experimental conditions reduced testosterone levels. Across the writing conditions, testosterone levels were negatively associated with conditional forgiveness and positively associated with direct forgiveness. Finally, the results revealed that linguistic features in the writing predicted levels of testosterone and conditional forgiveness.
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