Caring merupakan suatu dasar penting yang dijadikan sebagai inti dalam seluruh proses praktik keperawatan dengan cara meningkatkan kepedulian serta pendekatan dinamis guna membantu proses kesembuhan pasien yang salah satunya dipengaruhi oleh motivasi kerja. Motivasi kerja menjadi faktor penting bagi perawat dalam menjalankan perannya sebagai pelaksana asuhan keperawatan. Penelitian ini bertujuan untuk mengetahui hubungan motivasi kerja dengan perilaku caring perawat, menggunakan metode kuantitatif dengan desain korelasi yang menggambarkan suatu fenomena yang terjadi dengan menggabungkan dua variabel dengan uji kendall's tau menggunakan pendekatan cross sectional. Sampel penelitian 28 perawat dengan metode total sampling. Cara pengumpulan data menggunakan kuesioner yang sudah diuji validitas dengan nilai alpha cronbach > 0,7 yaitu 0,936 untuk motivasi kerja dan nilai alpha cronbach > 0,7 yaitu 0,973 untuk perilaku caring. Hasil penelitian dapat diketahui bahwa penilaian motivasi kerja mayoritas tinggi (60,7%) dan untuk perilaku caring perawat (71,4%). Uji korelasi Kendall Tau di dapatkan hasil nilai r sebesar 0,462 dengan nilai signifikasi 0,016. Dengan demikian dapat disimpulkan bahwa ada hubungan antara motivasi kerja dengan perilaku caring perawat. Kata kunci: motivasi kerja; perawat; perilaku caring perawat CORRELATION BETWEEN WORK MOTIVATION TOWARDS CARING BEHAVIOUR OF NURSE AT THE INPATIENT WARD OF CLASS III
Sultan Iskandar Muda Airport (SIM) is located in Aceh Besar District, Aceh Province. It is crucial to analyze Airport service quality analyzed to evaluate the level of passenger satisfaction. This study aimed to evaluate the level of passenger satisfaction using the Customer Satisfaction Index (CSI) and gap analysis. Data collection was conducted by administering online questionnaires to respondents who have used airport facilities. The measurement employed the Likert scale. The results showed that the most dominant characteristics of respondents were 18-27 years old (64%), male (52%), and the latest educational level of senior high school or equivalent (46.5%) and students (60.6%). The results showed that The CSI scores was less than 100% and the gap value was negative based on the 23 indicators of service performance. This finding indicates that Sultan Iskandar Muda Airport has not provided satisfactory service to passengers. The lowest assessment were on the indicator of information and availability of health service facilities (I2), information of flight disruption and compensation (I14), facilities for disabilities (I22) and nursery rooms (I23). Thus, the capacity and quality of all indicators, especially the lowest 4 indicators, need to be improved.
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