Competency development of the State Civil Apparatus (ASN) has become an obligation for government agencies in Indonesia. This relates to the management of human resources carried out by the agency as an organization in order to find, use, maintain, and develop human beings. Innovation is carried out whose implementation is through changes in development patterns, changes in competency development governance, development of teaching tools such as learning management systems and knowledge management systems. Knowledge management system is a model that is currently being developed to accommodate the process of human resource management/ASN through training to maintain and develop the ability and willingness to share knowledge. The purpose of this study is to explain the various applications of knowledge management systems that were developed as innovations for developing ASN competencies. This study uses a qualitative descriptive research methodology, with the method of extracting data through a desk study based on the knowledge management system model document developed by government agencies. Based on the results of this study, it was found that the knowledge management system is the choice for government agencies to develop the competence of their employees. This system is well managed through good governance and in accordance with the needs of employee competency development. Knowledge management developed by government agencies can be an option for employees to develop competencies independently through colleagues. In conclusion, KMS in several government agencies that are examples in this study still need to be developed and maintained according to their respective

As a provider of transportation services, the Commuter Line has experienced a fairly heavy impact due to the COVID-19 pandemic. Various policies were implemented to suppress the transmission of the virus on public transportation, especially on the KRL Commuter Line train. Currently, people feel that the policy rules for using the commuter line are felt to be loose by some parties, but KCI still has to implement physical distancing to break the chain of the spread of the virus such as limiting the number of passengers and the prohibition of receiving cellular phones or chatting while on the Commuter Line train. However, this has not significantly increased the number of people who reused the commuter line KRL compared to the number of users before the pandemic. The purpose of this research is to identify the level of satisfaction of KRL-Commuter Line transportation service users regarding the services provided during the pandemic and to identify the level of public trust in the public transportation services during the pandemic. The method used is a descriptive qualitative research method with technical analysis of IPA (Importance Performance Analysis). After analyzing, the results of this study indicate that most of the KRL-Commuter Line users are still not satisfied. It can be proven that in the analysis using IPA all the gaps between performance and expectations are negative, which means that the performance of KRL-Commuter Line transportation has not been in accordance with the

The government, through the Ministry of Transportation of the Republic of Indonesia has allocated a National Economic Recovery (PEN) fund as a response to the impact of the COVID-19 pandemic which has caused a decrease in tourist visits. The funds are provided for the procurement of facilities and infrastructure that support the tourism sector. One of the embodiments of this program is the plan to procure a tour bus that will take tourists from one tourist attraction to another. To analyze whether this program is the right decision in increasing the number of tourist visits, it is necessary to conduct a study that measures the influence of prospective tourists' perceptions of the quality of tour bus services on the interest of tourist visits. The measurement of prospective tourists' perceptions of the quality of tour bus services is carried out by asking questions regarding the dimensions of the quality of tour bus services, namely waiting time, walking distance to the shelter, travel time, speed and cost/sacrifice to get service. While the interest of tourist visits is measured by asking questions related to tourist intentions, tourists' desires and tourist plans to visit tourist objects that provide tourist bus services. The technical analysis of the data in this study is in the form of multiple regression using STATA 14. Furthermore, the sample in this study is the general public who have an interest in traveling. It is hoped that the results of this study will provide information about the reasons tourists are interested in visiting a tourist attraction related to the tourist's perception of the quality of tour bus services. Furthermore, these results will be utilized by tour bus service providers to provide the best quality for their consumers.

This research is about the application of the "Electrical One Stop Monitoring System" (E-OSMOSYS) in West Java as an Integrated Electricity Monitoring and Control System. This research is significant because electricity is a basic need and is one of the main components in realizing and improving the welfare of the people as well as the intellectual life of the nation, specifically creating a just and prosperous society that is materially and spiritually evenly distributed based on Pancasila and the 1945 Constitution of the Republic of Indonesia. The population in this study is an area that has made innovations related to electric power by utilizing technology. Meanwhile, the research subject is in West Java Province which has an innovation called the "Electrical One Stop Monitoring System" (E-OSMOSYS), an application in West Java as an Integrated Electricity Monitoring and Control System. The results of this study indicate that the application of "Electrical One Stop Monitoring System" (E-OSMOSYS) in West Java as an Integrated Electricity Monitoring and Control System has succeeded in achieving the designed objectives. With this innovation, it can support bureaucratic reform and improve policy performance and the quality of public services which are the responsibility of the agency, particularly the formation of a system for developing public service applications in the electricity sector that integrates the service processes of the business sector and electricity safety which can increase the efficiency of service duration and accuracy and resulting data integration.