The purpose of this study is to examine image-loyalty relationship in the context of convention and exhibition tourism in China. Drawn on the concept of product levels, the image construct in convention and exhibition tourism is conceptualized as a total package of images at event, venue, and destination levels. Attendees' perceptions of these images were investigated in relationship to their satisfaction and loyalty to events and host destinations. The data collected from 242 attendees at the conventions and exhibitions in China was analyzed through structural equation modeling. The study found that the image package influences attendees' loyalty to events. Among the three levels, venue image is the most influential. Event image does not have an impact on attendees' loyalty to host destinations, while venue and destination images have a significant positive impact. In addition, attendees' satisfactions with events, venues, and destinations influence their overall satisfaction, but have no impact on their loyalty. The findings of the study contribute most to the knowledge of image-loyalty framework by broadening the image concept to include consumers' perceptions and experiences of other related objects. This and other implications were discussed for event planners, organizers, and destination marketers that attempt at Chinese convention and exhibition market.
Rapid development of the ride-sharing economy has led to a rising need to better understand travellers' decision making regarding their travel time and cost. The present study conducted a travel choice experiment using smartphone applications, based on data collected from 532 respondents and 2128 stated-preference surveys in China. Based on prospect theory, the experiment utilized a coupon reward policy to analyze how much ride-sharing platforms might influence travellers' choices in both work and leisure contexts. The results of an ordered logit model revealed that older residents were likely to pay more to reduce waiting time. It was further found that tourists had significantly higher probabilities to take expensive alternatives with shorter queueing time. The tourists' value of time was higher than that of residents, while the reward policy employed was found to increase the residents' value of time. Specific theoretical and managerial implications of the findings are discussed. Highlights. It conducted stated-preference surveys regarding travellers' ridesharing choices in China. The choice experiment employed four scenarios: rewarded residents, non-rewarded residents, rewarded tourists, and non-rewarded tourists. The logit model revealed older residents were likely to pay more to reduce waiting time. The tourists' value of time was higher than that of residents. The reward policy increased the residents' value of time, but not that of the tourists ARTICLE HISTORY
The purpose of the research was to provide a better understanding of local residents' perceived impacts of gaming tourism based on social representations theory. An empirical investigation was conducted in Macau, where gaming tourism is under explosive development. Through a survey of 396 local residents, two social representation groups were identified: "Ambivalents" and "Rationalists". The two social representation groups presented significantly different perceptions and attitudes toward the impacts of gaming tourism in Macau. The three most significant factors that influenced residents' representations were personal income, perceptions of gaming tourism being able to increase personal/family income, and satisfaction with government performance in managing gaming tourism development. The research provides theoretical implications for future gaming impact studies and also practical ones for local governments and stakeholders in the tourism industry in Macau and other gaming destinations.
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